Connect 21RISK to Connectwise PSA

Use 3 documented 21RISK triggers to run 19 documented Connectwise PSA actions.

3 source triggers

19 target actions

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Why Connect 21RISK & Connectwise PSA?

Start with a 21RISK event

Choose from 3 documented triggers, including New Action Created, New Auditor Created, New Report Created.

Run a Connectwise PSA action

Send the event into one of 19 documented actions, such as Create Company, Create Contact, Create Ticket.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

21RISK

Triggers (3)

New Action Created

Emit new event when a new action is created due to non-compliance in a risk-model category during an audit.

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New Auditor Created

Emit new event when a new auditor is created.

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New Report Created

Emit new event when a new report is created.

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Connectwise PSA

Triggers (3)

New Contact Created

Emit new event when a new contact is created in Connectwise.

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New Project Created

Emit new event when a new project is created in Connectwise.

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New Ticket Created

Emit new event when a new ticket is created in Connectwise.

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Actions (19)

Create Company

Creates a new company in Connectwise. See the documentation

Create Contact

Creates a new contact in Connectwise. See the documentation

Create Ticket

Creates a new ticket in Connectwise. See the documentation

Get Ticket

Retrieves details of a specific ticket. See the documentation

List Company Options

Retrieves available options for the Company field.

List Contact Options

Retrieves available options for the Contact field.

List Country Options

Retrieves available options for the Country field.

List Department Options

Retrieves available options for the Department field.

List Market Options

Retrieves available options for the Market field.

List Priority Options

Retrieves available options for the Priority field.

List Relationship Options

Retrieves available options for the Relationship field.

List Reports

Retrieves a list of available reports. See the documentation

List Status Options

Retrieves available options for the Status field.

List Territory Options

Retrieves available options for the Territory field.

List Ticket ID Options

Retrieves available options for the Ticket ID field.

List Tickets

Retrieves a list of tickets. See the documentation

List Time Entries

Retrieves a list of time entries. See the documentation

List Types Options

Retrieves available options for the Types field.

List Types Options

Retrieves available options for the Types field.

Integration Features

3 documented 21RISK triggers

19 documented Connectwise PSA actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

Capability Examples

21RISK trigger → Connectwise PSA action

Catalog example

21RISK

New Action Created

Connectwise PSA

Create Company

How It Works

Connect Apps

Authenticate your 21RISK and Connectwise PSA accounts

Choose a Trigger

Select a documented 21RISK event

Choose an Action

Select the documented Connectwise PSA operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 3 documented 21RISK triggers.

Automated Actions

Run one of 19 documented Connectwise PSA actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

All 21RISK Integrations

Explore all available 21RISK connections

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All Connectwise PSA Integrations

Explore all available Connectwise PSA connections

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Popular Integrations

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More Connectwise PSA Integrations

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Connect 21RISK to Connectwise PSA

Why Connect 21RISK & Connectwise PSA?

Start with a 21RISK event

Run a Connectwise PSA action

Map and review the workflow

Available Triggers & Actions

21RISK

Triggers (3)

Connectwise PSA

Triggers (3)

Actions (19)

Integration Features

Capability Examples

21RISK trigger → Connectwise PSA action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the 21RISK to Connectwise PSA direction supported?

Which 21RISK triggers are available?

Which Connectwise PSA actions are available?

Can I also connect Connectwise PSA to 21RISK?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

All 21RISK Integrations

All Connectwise PSA Integrations

Popular Integrations

More Connectwise PSA Integrations

Ready to Connect 21RISK & Connectwise PSA?