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Connect 2Chat to WooCommerce

Use 3 documented 2Chat triggers to run 22 documented WooCommerce actions.

3 source triggers
22 target actions
Reverse direction supported
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Why Connect 2Chat & WooCommerce?

Start with a 2Chat event

Choose from 3 documented triggers, including New Conversation (Instant), New Message (Instant), New WhatsApp Order (Instant).

Run a WooCommerce action

Send the event into one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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2Chat

Triggers (3)

New Conversation (Instant)

Emit new event when a new WhatsApp conversation is started on the user’s 2chat connected number.

webhook
New Message (Instant)

Emit new event when a new message is either sent or received on 2Chat.

webhook
New WhatsApp Order (Instant)

Emit new event when a WhatsApp order is received on user's 2Chat connected number.

webhook

Actions (4)

Check Phone Number for WhatsApp

Checks if a given phone number has a WhatsApp account. See the documentation

Create Contact

Creates a new contact in 2Chat. See the documentation

List From Phone Number Options

Retrieves available options for the From Phone Number field.

Send Whatsapp Text Message

Sends a text message to a designated whatsapp-enabled phone number. See the documentation

WooCommerce logo

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

3 documented 2Chat triggers
22 documented WooCommerce actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported WooCommerce to 2Chat direction

Capability Examples

2Chat trigger → WooCommerce action

Catalog example
2Chat2Chat

New Conversation (Instant)

WooCommerceWooCommerce

Add Order Note

WooCommerce trigger → 2Chat action

Reverse direction
WooCommerceWooCommerce

New Coupon Event (Instant)

2Chat2Chat

Check Phone Number for WhatsApp

How It Works

1

Connect Apps

Authenticate your 2Chat and WooCommerce accounts

2

Choose a Trigger

Select a documented 2Chat event

3

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 3 documented 2Chat triggers.

Automated Actions

Run one of 22 documented WooCommerce actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect WooCommerce to 2Chat for bidirectional automation

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All 2Chat Integrations

Explore all available 2Chat connections

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All WooCommerce Integrations

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