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Connect ActiveCampaign to Twilio

Use 12 documented ActiveCampaign triggers to run 24 documented Twilio actions.

12 source triggers
24 target actions
Reverse direction supported

Why Connect ActiveCampaign & Twilio?

Start with a ActiveCampaign event

Choose from 12 documented triggers, including New Automation Webhook, New Campaign Bounce (Instant), New Campaign Link Clicked (Instant).

Run a Twilio action

Send the event into one of 24 documented actions, such as Make a Phone Call, Check Verification Token, Create Verification Service.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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ActiveCampaign

Triggers (12)

New Automation Webhook

Emit new event each time an automation sends out webhook data.

webhook
New Campaign Bounce (Instant)

Emit new event when a contact email address bounces from a sent campaign.

webhook
New Campaign Link Clicked (Instant)

Emit new event when a link from a campaign is clicked (will only run once for each unique link).

webhook
New Campaign Opened (Instant)

Emit new event when a contact opens a campaign (will trigger once per contact per campaign).

webhook
New Campaign Starts Sending (Instant)

Emit new event each time a campaign starts sending.

webhook
New Campaign Unsubscribe (Instant)

Emit new event when a contact unsubscribes as a result of a campaign email sent to them.

webhook
New Contact Added to List (Instant)

Emit new event each time a new contact is added to a list.

webhook
New Contact Added to Segment

Emit new event each time a new contact is added to a segment.

polling
New Contact Note (Instant)

Emit new event each time a new note is added to a contact.

webhook
New Contact Task

Emit new event each time a new contact task is created.

polling
New Deal Added or Updated (Instant)

Emit new event each time a deal is added or updated.

webhook
New Deal Note (Instant)

Emit new event each time a new note is added to a deal.

webhook

Actions (20)

Add Contact to Automation

Adds an existing contact to an existing automation. See the docs here.

Create Account

Create a new account. See the docs here.

Create Contact

Create a new contact. See the documentation.

Create Deal

Creates a new deal. See the docs here.

Create Note

Adds a note, arbitrary information to a contact, deal, or other Active Campaign objects. See the docs here.

Create or Update Contact

Creates a new contact or updates an existing contact. See the documentation.

Create Tracked Event

Tracks an event using event tracking. See the docs here.

Find Contact

Finds a contact. See the docs here.

Find Deal

Finds an existing deal by search field. See the docs here

Get All Lists

Retrieves all lists. See the docs here

Get Contact

Retrieves an existing contact. See the docs here.

Get contact by email

Retrieves contact data from the ActiveCampaign CRM by email address. See the docs here.

Get Contact Tags

Get Contact Tags.

Get Deal

Retrieves an existing deal. See the docs here

List All Contacts

Retrieve all existing contacts. See the docs here.

List Campaigns

List Campaigns. See the docs here.

List Event Type Options

Retrieves available options for the Event Type field.

Remove Contact Tag

Removes a tag from a contact. See the docs here

Tag Contact

Tags a contact. See the docs here.

Update Deal

Updates an existing deal. See the docs here.

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Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook
New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook
New Phone Number

Emit new event when you add a new phone number to your account

polling
New Recording

Emit new event when a new call recording is created

polling
New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Integration Features

12 documented ActiveCampaign triggers
24 documented Twilio actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Twilio to ActiveCampaign direction

Capability Examples

ActiveCampaign trigger → Twilio action

Catalog example
ActiveCampaignActiveCampaign

New Automation Webhook

TwilioTwilio

Make a Phone Call

Twilio trigger → ActiveCampaign action

Reverse direction
TwilioTwilio

New Incoming SMS (Instant)

ActiveCampaignActiveCampaign

Add Contact to Automation

How It Works

1

Connect Apps

Authenticate your ActiveCampaign and Twilio accounts

2

Choose a Trigger

Select a documented ActiveCampaign event

3

Choose an Action

Select the documented Twilio operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 12 documented ActiveCampaign triggers.

Automated Actions

Run one of 24 documented Twilio actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Twilio to ActiveCampaign for bidirectional automation

View Integration
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All ActiveCampaign Integrations

Explore all available ActiveCampaign connections

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All Twilio Integrations

Explore all available Twilio connections

View All Integrations

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