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Connect AWS to Fluent Support

Automate workflows and sync data between AWS and Fluent Support with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect AWS & Fluent Support?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps AWS and Fluent Support perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between AWS and Fluent Support for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

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AWS

Triggers (12)

New Scheduled Tasks

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Mazaal AI source, and the source emits it as a new event.

polling
New SNS Messages

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Mazaal AI source.

polling
New Inbound SES Emails

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Mazaal AI workflow and can be consumed via SSE or REST API.

polling
New Deleted S3 File

Emit new event when a file is deleted from a S3 bucket

polling
New DynamoDB Stream Event

Emit new event when a DynamoDB stream receives new events. See the docs here

polling
New Records Returned by CloudWatch Logs Insights Query

Executes a CloudWatch Logs Insights query on a schedule, and emits the records as invidual events (default) or in batch

polling
New Restored S3 File

Emit new event when a file is restored into an S3 bucket

polling
New S3 Event

Emit new S3 events for a given bucket

polling
New S3 File

Emit new event when a file is added to an S3 bucket

polling
New Update to AWS RDS Database (Instant)

Emit new event when there is an update to an AWS RDS Database.

webhook
Redshift - New Row

Emit new event when a new row is added to a table. See the documentation

polling
Redshift - Updated Row

Emit new event when a row is updated, based on a selected timestamp column. See the documentation

polling

Actions (23)

CloudWatch Logs - Put Log Event

Uploads a log event to the specified log stream. See docs

DynamoDB - Create Table

Creates a new table to your account. See docs

DynamoDB - Execute Statement

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

DynamoDB - Get Item

The Get Item operation returns a set of attributes for the item with the given primary key. If there is no matching item, Get Item does not return any data and there will be no Item element in the response. See docs

DynamoDB - Put Item

Creates a new item, or replaces an old item with a new item. If an item that has the same primary key as the new item already exists in the specified table, the new item completely replaces the existing item. See docs

DynamoDB - Query

The query operation finds items based on primary key values. See docs

DynamoDB - Scan

The Scan operation returns one or more items and item attributes by accessing every item in a table. See docs

DynamoDB - Update Item

Updates an existing item's attributes, or adds a new item to the table if it does not already exist. See docs

DynamoDB - Update Table

Modifies the settings for a given table. Only one type of modification is permitted per request. See docs

EventBridge - Send Event to Event Bus

Sends an event to an EventBridge event bus. See documentation

Lambda - Create Function

Create a Lambda function from source code. This action creates a zip file and deploys it to AWS Lambda. See the docs

Lambda - Invoke Function

Invoke a Lambda function using the AWS API. See the docs

List AWS Region Options

Retrieves available options for the AWS Region field.

Redshift - Create Rows

Insert rows into a table. See the documentation

Redshift - Delete Rows

Deletes row(s) in an existing table in Redshift. See the documentation

Redshift - Query Database

Run a SELECT query on a database. See the documentation

Redshift - Update Rows

Update row(s) in an existing table in Redshift. See the documentation

S3 - Download File to /tmp

Downloads a file from S3 to the /tmp directory. See the documentation

S3 - Generate Presigned URL

Creates a presigned URL to download from a bucket. See the documentation

S3 - Upload Base64 As File

Accepts a base64-encoded string and a filename, then uploads as a file to S3. See the documentation

S3 - Upload Files

Upload files to S3. Accepts either a file URL, a local file path, or a directory path. See the documentation

SNS - Send Message

Sends a message to a SNS Topic. See docs

SQS - Send Message

Sends a message to an SQS queue. See the docs

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Fluent Support

No public trigger or action list is available for Fluent Support yet.

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

How It Works

1

Connect Apps

Authenticate your AWS and Fluent Support accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between AWS and Fluent Support with 12 public triggers available for instant updates.

Automated Actions

Execute 23 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect AWS and Fluent Support in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between AWS and Fluent Support with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect Fluent Support to AWS for bidirectional automation

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