Connect AWS to Zendesk

Uploads a log event to the specified log stream. See docs

Creates a new table to your account. See docs

This operation allows you to perform transactional reads or writes on data stored in DynamoDB, using PartiQL. See docs

The Get Item operation returns a set of attributes for the item with the given primary key. If there is no matching item, Get Item does not return any data and there will be no Item element in the response. See docs

Creates a new item, or replaces an old item with a new item. If an item that has the same primary key as the new item already exists in the specified table, the new item completely replaces the existing item. See docs

The query operation finds items based on primary key values. See docs

The Scan operation returns one or more items and item attributes by accessing every item in a table. See docs

Updates an existing item's attributes, or adds a new item to the table if it does not already exist. See docs

Modifies the settings for a given table. Only one type of modification is permitted per request. See docs

Sends an event to an EventBridge event bus. See documentation

Create a Lambda function from source code. This action creates a zip file and deploys it to AWS Lambda. See the docs

Invoke a Lambda function using the AWS API. See the docs

Retrieves available options for the AWS Region field.

Insert rows into a table. See the documentation

Deletes row(s) in an existing table in Redshift. See the documentation

Run a SELECT query on a database. See the documentation

Update row(s) in an existing table in Redshift. See the documentation

Downloads a file from S3 to the /tmp directory. See the documentation

Creates a presigned URL to download from a bucket. See the documentation

Accepts a base64-encoded string and a filename, then uploads as a file to S3. See the documentation

Upload files to S3. Accepts either a file URL, a local file path, or a directory path. See the documentation

Sends a message to a SNS Topic. See docs

Sends a message to an SQS queue. See the docs

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.