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Connect Connectwise PSA to Discord

Use 3 documented Connectwise PSA triggers to run 3 documented Discord actions.

3 source triggers
3 target actions
Reverse direction supported
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Why Connect Connectwise PSA & Discord?

Start with a Connectwise PSA event

Choose from 3 documented triggers, including New Contact Created, New Project Created, New Ticket Created.

Run a Discord action

Send the event into one of 3 documented actions, such as Send Message, Send Message (Advanced), Send Message With File.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Connectwise PSA logo

Connectwise PSA

Triggers (3)

New Contact Created

Emit new event when a new contact is created in Connectwise.

polling
New Project Created

Emit new event when a new project is created in Connectwise.

polling
New Ticket Created

Emit new event when a new ticket is created in Connectwise.

polling

Actions (19)

Create Company

Creates a new company in Connectwise. See the documentation

Create Contact

Creates a new contact in Connectwise. See the documentation

Create Ticket

Creates a new ticket in Connectwise. See the documentation

Get Ticket

Retrieves details of a specific ticket. See the documentation

List Company Options

Retrieves available options for the Company field.

List Contact Options

Retrieves available options for the Contact field.

List Country Options

Retrieves available options for the Country field.

List Department Options

Retrieves available options for the Department field.

List Market Options

Retrieves available options for the Market field.

List Priority Options

Retrieves available options for the Priority field.

List Relationship Options

Retrieves available options for the Relationship field.

List Reports

Retrieves a list of available reports. See the documentation

List Status Options

Retrieves available options for the Status field.

List Territory Options

Retrieves available options for the Territory field.

List Ticket ID Options

Retrieves available options for the Ticket ID field.

List Tickets

Retrieves a list of tickets. See the documentation

List Time Entries

Retrieves a list of time entries. See the documentation

List Types Options

Retrieves available options for the Types field.

List Types Options

Retrieves available options for the Types field.

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Discord

Triggers (5)

New Message (Instant)

Emit new event for each message posted to one or more channels in a Discord server

webhook
Message Deleted (Instant)

Emit new event for each message deleted

webhook
New Command Received (Instant)

Emit new event for each command posted to one or more channels in a Discord server

webhook
New Guild Member (Instant)

Emit new event for each new member added to a guild

webhook
Reaction Added (Instant)

Emit new event for each reaction added to a message

webhook

Actions (3)

Send Message

Send a simple message to a Discord channel

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message With File

Post a message with an attached file

Integration Features

3 documented Connectwise PSA triggers
3 documented Discord actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Discord to Connectwise PSA direction

Capability Examples

Connectwise PSA trigger → Discord action

Catalog example
Connectwise PSAConnectwise PSA

New Contact Created

DiscordDiscord

Send Message

Discord trigger → Connectwise PSA action

Reverse direction
DiscordDiscord

New Message (Instant)

Connectwise PSAConnectwise PSA

Create Company

How It Works

1

Connect Apps

Authenticate your Connectwise PSA and Discord accounts

2

Choose a Trigger

Select a documented Connectwise PSA event

3

Choose an Action

Select the documented Discord operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 3 documented Connectwise PSA triggers.

Automated Actions

Run one of 3 documented Discord actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Discord to Connectwise PSA for bidirectional automation

View Integration
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All Connectwise PSA Integrations

Explore all available Connectwise PSA connections

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All Discord Integrations

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