Connect Connectwise PSA to Telegram

Use 3 documented Connectwise PSA triggers to run 24 documented Telegram actions.

3 source triggers

24 target actions

Reverse direction supported

Start Free Trial Browse Connectwise PSA integrations

Why Connect Connectwise PSA & Telegram?

Start with a Connectwise PSA event

Choose from 3 documented triggers, including New Contact Created, New Project Created, New Ticket Created.

Run a Telegram action

Send the event into one of 24 documented actions, such as Create Chat Invite Link, Delete a Message, Edit a Media Message.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Connectwise PSA

Triggers (3)

New Contact Created

Emit new event when a new contact is created in Connectwise.

polling

New Project Created

Emit new event when a new project is created in Connectwise.

polling

New Ticket Created

Emit new event when a new ticket is created in Connectwise.

polling

Actions (19)

Create Company

Creates a new company in Connectwise. See the documentation

Create Contact

Creates a new contact in Connectwise. See the documentation

Create Ticket

Creates a new ticket in Connectwise. See the documentation

Get Ticket

Retrieves details of a specific ticket. See the documentation

List Company Options

Retrieves available options for the Company field.

List Contact Options

Retrieves available options for the Contact field.

List Country Options

Retrieves available options for the Country field.

List Department Options

Retrieves available options for the Department field.

List Market Options

Retrieves available options for the Market field.

List Priority Options

Retrieves available options for the Priority field.

List Relationship Options

Retrieves available options for the Relationship field.

List Reports

Retrieves a list of available reports. See the documentation

List Status Options

Retrieves available options for the Status field.

List Territory Options

Retrieves available options for the Territory field.

List Ticket ID Options

Retrieves available options for the Ticket ID field.

List Tickets

Retrieves a list of tickets. See the documentation

List Time Entries

Retrieves a list of time entries. See the documentation

List Types Options

Retrieves available options for the Types field.

List Types Options

Retrieves available options for the Types field.

Triggers (4)

New Bot Command Received (Instant)

Emit new event each time a Telegram Bot command is received.

webhook

New Channel Updates (Instant)

Emit new event each time a channel post is created or updated.

webhook

New Message Updates (Instant)

Emit new event each time a Telegram message is created or updated.

webhook

New Updates (Instant)

Emit new event for each new Telegram event.

webhook

Actions (24)

Create Chat Invite Link

Create an additional invite link for a chat, See the docs for more information

Delete a Message

Deletes a message. See the docs for more information

Edit a Media Message

Edits photo or video messages. See the docs for more information

Edit a Text Message

Edits text or game messages. See the docs for more information

Export Chat Invite Link

Generate a new primary invite link for a chat, See the docs for more information

Forward a Message

Forwards messages of any kind. See the docs for more information

Get the Number of Members in a Chat

Use this module to get the number of members in a chat. See the docs for more information

Kick a Chat Member

Use this method to kick a user from a group, a supergroup or channel. See the docs for more information

List Administrators In Chat

Use this module to get a list of administrators in a chat. See the docs for more information

List Chats

List available Telegram chats. See the docs for more information

List Commands Options

Retrieves available options for the Commands field.

List Updates

Retrieves a list of updates from the Telegram server. See the docs for more information

Pin a Message

Pins a message. See the docs for more information

Promote a Chat Member

Use this method to promote or demote a user in a supergroup or a channel. See the docs for more information

Restrict a Chat Member

Use this method to restrict a user in a supergroup. See the docs for more information

Send a Document/Image

Sends a document or an image to your Telegram Desktop application. See the docs for more information

Send a Photo

Sends a photo to your Telegram Desktop application. See the docs for more information

Send a Sticker

Sends a .webp sticker to you Telegram Desktop application. See the docs for more information

Send a Text Message or Reply

Sends a text message or a reply to your Telegram Desktop application. See the docs for more information

Send a Video

Sends a video file to your Telegram Desktop application. See the docs for more information

Send a Video Note

As of v.4.0, Telegram clients support rounded square mp4 videos of up to 1 minute long. Use this method to send video messages. See the docs for more information

Send a Voice Message

Sends a voice message. See the docs for more information

Send an Album (Media Group)

Sends a group of photos or videos as an album. See the docs for more information

Send an Audio File

Sends an audio file to your Telegram Desktop application. See the docs for more information

Integration Features

3 documented Connectwise PSA triggers

24 documented Telegram actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Telegram to Connectwise PSA direction

Capability Examples

Connectwise PSA trigger → Telegram action

Catalog example

Connectwise PSA

New Contact Created

Create Chat Invite Link

Telegram trigger → Connectwise PSA action

Reverse direction

New Bot Command Received (Instant)

Connectwise PSA

Create Company

How It Works

Connect Apps

Authenticate your Connectwise PSA and Telegram accounts

Choose a Trigger

Select a documented Connectwise PSA event

Choose an Action

Select the documented Telegram operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 3 documented Connectwise PSA triggers.

Automated Actions

Run one of 24 documented Telegram actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Telegram to Connectwise PSA for bidirectional automation

View Integration

All Connectwise PSA Integrations

Explore all available Connectwise PSA connections

View All Integrations

All Telegram Integrations

Explore all available Telegram connections

View All Integrations

Popular Integrations

View all integrations →

More Telegram Integrations

View all Telegram integrations →

Ready to Connect Connectwise PSA & Telegram?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free

Connect Connectwise PSA to Telegram

Why Connect Connectwise PSA & Telegram?

Start with a Connectwise PSA event

Run a Telegram action

Map and review the workflow

Available Triggers & Actions

Connectwise PSA

Triggers (3)

Actions (19)

Telegram

Triggers (4)

Actions (24)

Integration Features

Capability Examples

Connectwise PSA trigger → Telegram action

Telegram trigger → Connectwise PSA action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Connectwise PSA to Telegram direction supported?

Which Connectwise PSA triggers are available?

Which Telegram actions are available?

Can I also connect Telegram to Connectwise PSA?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Connectwise PSA Integrations

All Telegram Integrations

Popular Integrations

More Telegram Integrations

Ready to Connect Connectwise PSA & Telegram?