Connect Dart to Zendesk

Record a new doc that the user intends to write down. This will save the doc in Dart for later access, search, etc. By default the created doc will be in the Docs folder. More information can be included in the text. See the documentation

Creates a new task within a dartboard. See the documentation

Move an existing doc to the trash, where it can be recovered if needed. Nothing else about the doc will be changed. See the documentation

Checks for an existing task within a dartboard using the 'task-name'. If it doesn't exist, a new task is created. See the documentation

Retrieves available options for the Assigned To field.

Retrieves available options for the Dartboard field.

Retrieves available options for the Doc ID field.

Retrieves available options for the Priority field.

Retrieves available options for the Size field.

Retrieves available options for the Status field.

Retrieves available options for the Tags field.

Retrieves available options for the Task ID field.

Retrieves available options for the Type field.

Update certain properties of an existing doc. This will save the doc in Dart for later access, search, etc. Any properties that are not specified will not be changed. See the documentation

Updates an existing task within a dartboard. See the documentation

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.