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Connect Delighted to ServiceNow

Name: Delighted to ServiceNow Integration
Availability: InStock

Automate workflows and sync data between Delighted and ServiceNow with AI-powered automation

5-minute setup

Enterprise secure

No coding required

Why Connect Delighted & ServiceNow?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Delighted and ServiceNow perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Delighted and ServiceNow for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Delighted

Actions (1)

Sending to People

Create or update a person and send a survey email. See the docs here

ServiceNow

Actions (9)

Create Table Record

Inserts one record in the specified table. See the documentation

Delete Table Record

Deletes the specified record from a table. See the documentation

Get Current User

Returns the authenticated ServiceNow user's sys_id, name, email, username, and instance URL. Call this first when the user says 'my incidents', 'my cases', 'assigned to me', or needs their ServiceNow identity. Use sys_id to filter records in **Get Table Records** (e.g. assigned_to={sys_id}) or **Create Table Record**. See the documentation.

Get Record Counts by Field

Retrieves the count of records grouped by a specified field from a ServiceNow table. See the documentation

Get Table Record by ID

Retrieves a single record from a table by its ID. See the documentation

Get Table Records

Retrieves multiple records for the specified table. See the documentation

List Tables

List all tables in the ServiceNow instance. See the documentation

Search Records by Keyword

Search for records by keyword. See the documentation

Update Table Record

Updates the specified record with the name-value pairs included in the request body. See the documentation