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Connect FaceUp to ServiceNow

Name: FaceUp to ServiceNow Integration
Availability: InStock

Automate workflows and sync data between FaceUp and ServiceNow with AI-powered automation

5-minute setup

Enterprise secure

No coding required

Why Connect FaceUp & ServiceNow?

Intelligent Automation Workflows

Leverage 3 available triggers from FaceUp to execute 9 targeted actions in ServiceNow automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps FaceUp and ServiceNow perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between FaceUp and ServiceNow for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

FaceUp

Triggers (3)

New Internal Comment (Instant)

Emit new event when a new internal comment is created. Must create webhook within the Faceup UI and enter the URL of this source to receive events. See the documentation

webhook

New Message (Instant)

Emit new event when a new message from a sender is created. Must create webhook within the Faceup UI and enter the URL of this source to receive events. See the documentation

webhook

New Report (Instant)

Emit new event when a new report is created. Must create webhook within the Faceup UI and enter the URL of this source to receive events. See the documentation

webhook

ServiceNow

Actions (9)

Create Table Record

Inserts one record in the specified table. See the documentation

Delete Table Record

Deletes the specified record from a table. See the documentation

Get Current User

Returns the authenticated ServiceNow user's sys_id, name, email, username, and instance URL. Call this first when the user says 'my incidents', 'my cases', 'assigned to me', or needs their ServiceNow identity. Use sys_id to filter records in **Get Table Records** (e.g. assigned_to={sys_id}) or **Create Table Record**. See the documentation.

Get Record Counts by Field

Retrieves the count of records grouped by a specified field from a ServiceNow table. See the documentation

Get Table Record by ID

Retrieves a single record from a table by its ID. See the documentation

Get Table Records

Retrieves multiple records for the specified table. See the documentation

List Tables

List all tables in the ServiceNow instance. See the documentation

Search Records by Keyword

Search for records by keyword. See the documentation

Update Table Record

Updates the specified record with the name-value pairs included in the request body. See the documentation