Connect Heartbeat to Zoho CRM

Use 3 documented Heartbeat triggers to run 10 documented Zoho CRM actions.

3 source triggers

10 target actions

Reverse direction supported

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Why Connect Heartbeat & Zoho CRM?

Start with a Heartbeat event

Choose from 3 documented triggers, including New Event (Instant), New User (Instant), User Updated (Instant).

Run a Zoho CRM action

Send the event into one of 10 documented actions, such as Convert Lead, Create Object, Download Attachment.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Heartbeat

Triggers (3)

New Event (Instant)

Emit new event when a new event is created. See the documentation

webhook

New User (Instant)

Emit new event when a new user is created. See the documentation

webhook

User Updated (Instant)

Emit new event when a user is updated. See the documentation

webhook

Actions (5)

Add To Group

Add user(s) to a Heartbeat group. See the documentation

Create Event

Create a new Event in a Heartbeat community. See the documentation

List Emails Options

Retrieves available options for the Emails field.

List Group ID Options

Retrieves available options for the Group ID field.

Send Direct Message

Send a direct message in Heartbeat. See the documentation

Zoho CRM

Triggers (9)

New Contact (Instant)

Emits an event each time a new contact is created in Zoho CRM

webhook

New Event (Instant)

Emit new custom events from Zoho CRM

webhook

New Lead (Instant)

Emits an event each time a new lead is created in Zoho CRM

webhook

New Module Entry (Instant)

Emit new events each time a new module/record is created in Zoho CRM

webhook

New or Updated Contact (Instant)

Emits an event each time a new contact is created or updated in Zoho CRM

webhook

New or Updated Lead (Instant)

Emits an event each time a new lead is created or updated in Zoho CRM

webhook

New or Updated Module Entry (Instant)

Emits an event each time a module/record is created or edited in Zoho CRM

webhook

New User

Emits an event each time a new user is created in Zoho CRM

polling

Updated Module Entry (Instant)

Emits an event each time a new module/record is updated in Zoho CRM

webhook

Actions (10)

Convert Lead

Converts a Lead into a Contact or an Account. See the documentation

Create Object

Create a new object/module entry. See the documentation

Download Attachment

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

Get Object

Gets record data given its id.

List Fields

Gets the field metadata for the specified module

List Modules

Retrieves a list of all the modules available in your CRM account.

List Objects

Gets the list of available records from a module.

Search Objects

Retrieves the records that match your search criteria.

Update Object

Updates existing entities in the module. See the documentation

Upload Attachment

Uploads an attachment file to Zoho CRM from a URL or file path. See the documentation

Integration Features

3 documented Heartbeat triggers

10 documented Zoho CRM actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Zoho CRM to Heartbeat direction

Capability Examples

Heartbeat trigger → Zoho CRM action

Catalog example

Heartbeat

New Event (Instant)

Zoho CRM

Convert Lead

Zoho CRM trigger → Heartbeat action

Reverse direction

Zoho CRM

New Contact (Instant)

Heartbeat

Add To Group

How It Works

Connect Apps

Authenticate your Heartbeat and Zoho CRM accounts

Choose a Trigger

Select a documented Heartbeat event

Choose an Action

Select the documented Zoho CRM operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 3 documented Heartbeat triggers.

Automated Actions

Run one of 10 documented Zoho CRM actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Zoho CRM to Heartbeat for bidirectional automation

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All Zoho CRM Integrations

Explore all available Zoho CRM connections

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Connect Heartbeat to Zoho CRM

Why Connect Heartbeat & Zoho CRM?

Start with a Heartbeat event

Run a Zoho CRM action

Map and review the workflow

Available Triggers & Actions

Heartbeat

Triggers (3)

Actions (5)

Zoho CRM

Triggers (9)

Actions (10)

Integration Features

Capability Examples

Heartbeat trigger → Zoho CRM action

Zoho CRM trigger → Heartbeat action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Heartbeat to Zoho CRM direction supported?

Which Heartbeat triggers are available?

Which Zoho CRM actions are available?

Can I also connect Zoho CRM to Heartbeat?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Heartbeat Integrations

All Zoho CRM Integrations

Popular Integrations

More Zoho CRM Integrations

Ready to Connect Heartbeat & Zoho CRM?