Connect Intercom to AssemblyAI

Send a message to a contact (only allowed by admins)

Create a contact (ie. user or lead)

Make a custom API call to a specific endpoint

Reply (as an admin) to a conversation with a contact

Add a note (for other admins) to an existing conversation

Get or create a contact (ie. user or lead) if it isn't found

Use the LeMUR task endpoint to input your own LLM prompt.

Transcribe an audio or video file using AssemblyAI.

Upload a media file to AssemblyAI's servers.

Search through the transcript for keywords. You can search for individual words, numbers, or phrases containing up to five words or numbers.

Export the transcript as SRT or VTT subtitles.

Retrieves a transcript by its ID.

Make a custom API call to a specific endpoint

Retrieve a list of transcripts you created. Transcripts are sorted from newest to oldest. The previous URL always points to a page with older transcripts.

Remove the data from the transcript and mark it as deleted.

Retrieve a LeMUR response that was previously generated.

Get the result of the redacted audio model.

Delete the data for a previously submitted LeMUR request. The LLM response data, as well as any context provided in the original request will be removed.

Retrieve the sentences of the transcript by its ID.

Retrieve the paragraphs of the transcript by its ID.