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Connect Intercom to monday.com

Automate workflows and sync data between Intercom and monday.com with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Intercom & monday.com?

Intelligent Automation Workflows

Leverage 1 available triggers from Intercom to execute 8 targeted actions in monday.com automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Intercom and monday.com perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Intercom and monday.com for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Intercom logo

Intercom

Triggers (1)

Note added to conversation

Triggers when a note is added to a conversation

app_webhook

Actions (6)

Send Message

Send a message to a contact (only allowed by admins)

Auth Required
Create Contact

Create a contact (ie. user or lead)

Auth Required
Custom API Call

Make a custom API call to a specific endpoint

Auth Required
Reply to conversation

Reply (as an admin) to a conversation with a contact

Auth Required
Add note to conversation

Add a note (for other admins) to an existing conversation

Auth Required
Get or Create Contact

Get or create a contact (ie. user or lead) if it isn't found

Auth Required
monday.com logo

monday.com

Triggers (2)

New Item in Board

Triggers when a new item is created in board.

webhook
Specific Column Value Updated in Board

Triggers when a specific column value is updated in board.

webhook

Actions (8)

Create Item

Creates a new item inside a board.

Auth Required
Create Group

Creates a new group in board.

Auth Required
Create Column

Creates a new column in board.

Auth Required
Create Update

Creates a new update.

Auth Required
Get Board Values

Gets a list of board's items.

Auth Required
Update Item Name

Updates an item name.

Auth Required
Get an Item's Column Values

Gets column values of an item.

Auth Required
Update Column Values of Specific Item

Updates multiple columns values of specific item.

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Intercom trigger → Create/Update in monday.com

Most Popular
IntercomIntercom

Note added to conversation

monday.commonday.com

Create Item

When monday.com trigger → Update Intercom

Bi-directional
monday.commonday.com

New Item in Board

IntercomIntercom

Send Message

How It Works

1

Connect Apps

Authenticate your Intercom and monday.com accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Intercom and monday.com with 3 available triggers for instant updates.

Automated Actions

Execute 14 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Intercom and monday.com in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Intercom and monday.com with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

monday.com logoIntercom logo

Reverse Integration Available

Also connect monday.com to Intercom for bidirectional automation

View Integration
Intercom logo

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Ready to Connect Intercom & monday.com?

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