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Jira Cloud logo
Intercom logo

Connect Jira Cloud to Intercom

Automate workflows and sync data between Jira Cloud and Intercom with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Jira Cloud & Intercom?

Intelligent Automation Workflows

Leverage 2 available triggers from Jira Cloud to execute 6 targeted actions in Intercom automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Jira Cloud and Intercom perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Jira Cloud and Intercom for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Jira Cloud logo

Jira Cloud

Triggers (2)

New Issue

Triggers when a new issue is created

polling
Updated Issue

Triggers when an issue is updated

polling

Actions (10)

Assign Issue

Assigns an issue to a user.

Auth Required
Create Issue

Create a new issue in a project

Auth Required
Update Issue

Updates a existing issue in a project.

Auth Required
Search Issues

Search for issues with JQL

Auth Required
Custom API Call

Send a custom API call to a specific endpoint

Auth Required
Add Issue Comment

Adds a comment to an issue.

Auth Required
List Issue Comments

Returns all comments for an issue.

Auth Required
Add Attachement to Issue

Adds an attachment to an issue.

Auth Required
Delete Issue Comment

Deletes a comment on a specific issue.

Auth Required
Update Issue Comment

Updates a comment to a specific issue.

Auth Required
Intercom logo

Intercom

Triggers (1)

Note added to conversation

Triggers when a note is added to a conversation

app_webhook

Actions (6)

Send Message

Send a message to a contact (only allowed by admins)

Auth Required
Create Contact

Create a contact (ie. user or lead)

Auth Required
Custom API Call

Make a custom API call to a specific endpoint

Auth Required
Reply to conversation

Reply (as an admin) to a conversation with a contact

Auth Required
Add note to conversation

Add a note (for other admins) to an existing conversation

Auth Required
Get or Create Contact

Get or create a contact (ie. user or lead) if it isn't found

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Jira Cloud trigger → Create/Update in Intercom

Most Popular
Jira CloudJira Cloud

New Issue

IntercomIntercom

Send Message

When Intercom trigger → Update Jira Cloud

Bi-directional
IntercomIntercom

Note added to conversation

Jira CloudJira Cloud

Assign Issue

How It Works

1

Connect Apps

Authenticate your Jira Cloud and Intercom accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Jira Cloud and Intercom with 3 available triggers for instant updates.

Automated Actions

Execute 16 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Jira Cloud and Intercom in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Jira Cloud and Intercom with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Ready to Connect Jira Cloud & Intercom?

Join thousands of users automating their workflows with Mazaal AI