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Connect KrispCall to Zoho CRM

Use 4 documented KrispCall triggers to run 10 documented Zoho CRM actions.

4 source triggers
10 target actions
Reverse direction supported
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Why Connect KrispCall & Zoho CRM?

Start with a KrispCall event

Choose from 4 documented triggers, including New Call (Instant), New Contact (Instant), New SMS or MMS Sent (Instant).

Run a Zoho CRM action

Send the event into one of 10 documented actions, such as Convert Lead, Create Object, Download Attachment.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

KrispCall logo

KrispCall

Triggers (4)

New Call (Instant)

Emit new event when a new call is created.

webhook
New Contact (Instant)

Emit new event when a new contact is created.

webhook
New SMS or MMS Sent (Instant)

Emit new event when a new SMS or MMS is sent.

webhook
New Voicemail (Instant)

Emit new event when a new voicemail is sent.

webhook

Actions (6)

Add Contact

Creates a new contact. See the documentation

Delete Contact

Deletes a list of contacts. See the documentation

List Contact IDs Options

Retrieves available options for the Contact IDs field.

List From Number Options

Retrieves available options for the From Number field.

Send New MMS

Send a new MMS to a contact. See the documentation

Send New SMS

Send a new SMS to a number. See the documentation

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Zoho CRM

Triggers (9)

New Contact (Instant)

Emits an event each time a new contact is created in Zoho CRM

webhook
New Event (Instant)

Emit new custom events from Zoho CRM

webhook
New Lead (Instant)

Emits an event each time a new lead is created in Zoho CRM

webhook
New Module Entry (Instant)

Emit new events each time a new module/record is created in Zoho CRM

webhook
New or Updated Contact (Instant)

Emits an event each time a new contact is created or updated in Zoho CRM

webhook
New or Updated Lead (Instant)

Emits an event each time a new lead is created or updated in Zoho CRM

webhook
New or Updated Module Entry (Instant)

Emits an event each time a module/record is created or edited in Zoho CRM

webhook
New User

Emits an event each time a new user is created in Zoho CRM

polling
Updated Module Entry (Instant)

Emits an event each time a new module/record is updated in Zoho CRM

webhook

Actions (10)

Convert Lead

Converts a Lead into a Contact or an Account. See the documentation

Create Object

Create a new object/module entry. See the documentation

Download Attachment

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

Get Object

Gets record data given its id.

List Fields

Gets the field metadata for the specified module

List Modules

Retrieves a list of all the modules available in your CRM account.

List Objects

Gets the list of available records from a module.

Search Objects

Retrieves the records that match your search criteria.

Update Object

Updates existing entities in the module. See the documentation

Upload Attachment

Uploads an attachment file to Zoho CRM from a URL or file path. See the documentation

Integration Features

4 documented KrispCall triggers
10 documented Zoho CRM actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Zoho CRM to KrispCall direction

Capability Examples

KrispCall trigger → Zoho CRM action

Catalog example
KrispCallKrispCall

New Call (Instant)

Zoho CRMZoho CRM

Convert Lead

Zoho CRM trigger → KrispCall action

Reverse direction
Zoho CRMZoho CRM

New Contact (Instant)

KrispCallKrispCall

Add Contact

How It Works

1

Connect Apps

Authenticate your KrispCall and Zoho CRM accounts

2

Choose a Trigger

Select a documented KrispCall event

3

Choose an Action

Select the documented Zoho CRM operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented KrispCall triggers.

Automated Actions

Run one of 10 documented Zoho CRM actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Zoho CRM to KrispCall for bidirectional automation

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All KrispCall Integrations

Explore all available KrispCall connections

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All Zoho CRM Integrations

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