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Connect LinkedIn to Zendesk

Automate workflows and sync data between LinkedIn and Zendesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect LinkedIn & Zendesk?

Intelligent Automation Workflows

Leverage 1 available triggers from LinkedIn to execute 24 targeted actions in Zendesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps LinkedIn and Zendesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between LinkedIn and Zendesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

LinkedIn logo

LinkedIn

Triggers (1)

New Organization Post Created

Emit new event when a new post is created by the organization. See the documentation.

polling

Actions (22)

Create a Simple Post (Organization)

Create post on LinkedIn using text, URL or article. See the documentation for more information

Create a Simple Post (User)

Create post on LinkedIn using text, URL or article. See the documentation for more information

Create Comment

Create a comment on a share or user generated content post. See the docs here

Create Image Post (Organization)

Create an image post on LinkedIn. See the documentation

Create Image Post (User)

Create an image post on LinkedIn. See the documentation

Create Like On Share

Creates a like on a share. See the docs here

Delete Post

Removes a post from user's wall. See the documentation for more information

Fetch Ad Account

Fetches an individual adAccount given its id. See the docs here

Get Current Member Profile

Gets the profile of the current authenticated member. See the docs here

Get Member Profile

Gets another member's profile, given its person id. See the docs here

Get Member's Organization Access Control Information

Gets the organization access control information of the current authenticated member. See the documentation

Get Member's Organization Access Control Information

Gets the organization access control information of the current authenticated member. See the documentation

Get Multiple Member Profiles

Gets multiple member profiles at once. See the docs here

Get Organization Administrators

Gets the administrator members of a selected organization. See the documentation

Get Profile Picture Fields

Gets the authenticated user's profile picture data including display image and metadata. See the documentation

Gets Organization Access Control

Gets a selected organization's access control information. See the documentation

List Ad Account Id Options

Retrieves available options for the Ad Account Id field.

List Campaign Id Options

Retrieves available options for the Campaign Id field.

List Organization Id Options

Retrieves available options for the Organization Id field.

Retrieve Comments On Shares

Retrieve comments on shares given the share urn. See the docs here

Retrieves Comments on Comments

Retrieves comments on comments, given the parent comment urn. See the documentation

Search Organization

Searches for an organization by vanity name or email domain. See the docs here

Zendesk logo

Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling
New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling
New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling
New Ticket (Instant)

Emit new event when a ticket is created

webhook
New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook
New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook
Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook
Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook
Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook
Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When LinkedIn trigger → Create/Update in Zendesk

Most Popular
LinkedInLinkedIn

New Organization Post Created

ZendeskZendesk

Add Ticket Tags

When Zendesk trigger → Update LinkedIn

Bi-directional
ZendeskZendesk

Locale Updated

LinkedInLinkedIn

Create a Simple Post (Organization)

How It Works

1

Connect Apps

Authenticate your LinkedIn and Zendesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between LinkedIn and Zendesk with 11 public triggers available for instant updates.

Automated Actions

Execute 46 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect LinkedIn and Zendesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between LinkedIn and Zendesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Zendesk logoLinkedIn logo

Reverse Integration Available

Also connect Zendesk to LinkedIn for bidirectional automation

View Integration
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All LinkedIn Integrations

Explore all available LinkedIn connections

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All Zendesk Integrations

Explore all available Zendesk connections

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