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Connect Lusha to Zendesk

Automate workflows and sync data between Lusha and Zendesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Lusha & Zendesk?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Lusha and Zendesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Lusha and Zendesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

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Lusha

Actions (23)

Enrich Companies

Enriches company information based on provided company IDs. See the documentation

Enrich Contacts

Enriches contacts based on provided IDs. See the documentation

Get Company Recommendations

Get company recommendations based on other companies. Use requestId to get more results from a previous search. See the documentation

Get Company Signals By IDs

Retrieve signals data for a list of company IDs. This endpoint allows you to get recent activities and signals for up to 100 companies per request. See the documentation

Get Contact Recommendations

Fetch recommended contacts by supplying the contact's IDs, enabling Lusha to return similar profiles aligned by job title, seniority, and company context. Use requestId to get more results from a previous search. See the documentation

Get Contact Signals By IDs

Retrieve signals data for a list of contact IDs. This endpoint allows you to get recent activities and signals for up to 100 contacts per request. See the documentation

Get Signal Options

Retrieve available signal options for a specific entity type (contact or company). This endpoint returns the list of signal types you can filter by when enriching contacts or companies. See the documentation

List Company NAICS Codes Options

Retrieves available options for the Company NAICS Codes field.

List Company Revenues Options

Retrieves available options for the Company Revenues field.

List Company SIC Codes Options

Retrieves available options for the Company SIC Codes field.

List Company Sizes Options

Retrieves available options for the Company Sizes field.

List Contact Countries Options

Retrieves available options for the Contact Countries field.

List Contact Departments Options

Retrieves available options for the Contact Departments field.

List Contact Seniority Levels Options

Retrieves available options for the Contact Seniority Levels field.

List Existing Data Points Options

Retrieves available options for the Existing Data Points field.

Search and Enrich Companies

Search for companies and enrich them. See the documentation

Search and Enrich Contacts

Search for contacts and enrich them. See the documentation

Search Companies

Search for companies using various filters. See the documentation

Search Company Signals

Search for company signals using identifiers like domain name or company name. This endpoint combines search and signal enrichment in a single request. See the documentation

Search Contact Signals

Search for contact signals using identifiers like LinkedIn URL, email, or name + company. This endpoint combines search and signal enrichment in a single request. See the documentation

Search Contacts

Search for contacts using various filters. See the documentation

Search Single Company

Search for companies using various filters. See the documentation

Search Single Contact

Search for a single contact using various filters. See the documentation

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Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling
New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling
New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling
New Ticket (Instant)

Emit new event when a ticket is created

webhook
New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook
New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook
Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook
Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook
Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook
Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Zendesk trigger → Update Lusha

Bi-directional
ZendeskZendesk

Locale Updated

LushaLusha

Enrich Companies

How It Works

1

Connect Apps

Authenticate your Lusha and Zendesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Lusha and Zendesk with 10 public triggers available for instant updates.

Automated Actions

Execute 47 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Lusha and Zendesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Lusha and Zendesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect Zendesk to Lusha for bidirectional automation

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All Lusha Integrations

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All Zendesk Integrations

Explore all available Zendesk connections

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