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Connect Mailgun to Zoho CRM

Use 11 documented Mailgun triggers to run 10 documented Zoho CRM actions.

11 source triggers
10 target actions
Reverse direction supported
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Why Connect Mailgun & Zoho CRM?

Start with a Mailgun event

Choose from 11 documented triggers, including New Bounce (Instant), New Click (Instant), New Complaint (Instant).

Run a Zoho CRM action

Send the event into one of 10 documented actions, such as Convert Lead, Create Object, Download Attachment.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Mailgun

Triggers (11)

New Bounce (Instant)

Emit new event when the email recipient could not be reached.

webhook
New Click (Instant)

Emit new event when the email recipient clicked on a link in the email. Open tracking must be enabled in the Mailgun control panel, and the CNAME record must be pointing to mailgun.org. See more at the Mailgun User's Manual Tracking Messages section

webhook
New Complaint (Instant)

Emit new event when the email recipient clicked on the spam complaint button within their email client. Feedback loops enable the notification to be received by Mailgun.

webhook
New Delivery (Instant)

Emit new event when an email is sent and accepted by the recipient email server.

webhook
New Delivery Failure (Instant)

Emit new event when an email can't be delivered to the recipient email server.

webhook
New Log Data

Emit new event when new data is logged in Mailgun's Control Panel. Occurs for most actions within the associated Mailgun account.

polling
New Mailing List

Emit new event when a new mailing list is added to the associated Mailgun account.

polling
New Open (Instant)

Emit new event when the email recipient opened the email and enabled image viewing. Open tracking must be enabled in the Mailgun control panel, and the CNAME record must be pointing to mailgun.org. See more at the Mailgun User's Manual Tracking Messages section

webhook
New Permanent Failure (Instant)

Emit new event when an email can't be delivered to the recipient email server due to a permanent mailbox error such as non-existent mailbox.

webhook
New Temporary Failure (Instant)

Emit new event when an email can't be delivered to the recipient email server due to a temporary mailbox error such as an ESP block. ESP is the Email Service Provider managing the recipient email server.

webhook
New Unsubscribe (Instant)

Emit new event when the email recipient clicked on the unsubscribe link. Unsubscribe tracking must be enabled in the Mailgun control panel. See more at the Mailgun User's Manual Tracking Messages section

webhook

Actions (11)

Create Mailing List Member

Add to an existing mailing list. See the docs here

Create Route

Create a new route. See the docs here

Delete Mailing List Member

Delete a mailing list member by address. See the docs here

Get Mailing List Member

Retrieve a mailing list member by address. See the docs here

Get Mailing List Members

List all mailing list members. See the docs here

List Domain Name Options

Retrieves available options for the Domain Name field.

List Domains

List domains in Mailgun. See the docs here

List Mailing List Options

Retrieves available options for the Mailing List field.

Send Email

Send email with Mailgun. See the docs here

Suppress Email

Add email to the Mailgun suppression list. See the docs here

Verify Email

Verify email address deliverability with Mailgun. See the docs here

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Zoho CRM

Triggers (9)

New Contact (Instant)

Emits an event each time a new contact is created in Zoho CRM

webhook
New Event (Instant)

Emit new custom events from Zoho CRM

webhook
New Lead (Instant)

Emits an event each time a new lead is created in Zoho CRM

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New Module Entry (Instant)

Emit new events each time a new module/record is created in Zoho CRM

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New or Updated Contact (Instant)

Emits an event each time a new contact is created or updated in Zoho CRM

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New or Updated Lead (Instant)

Emits an event each time a new lead is created or updated in Zoho CRM

webhook
New or Updated Module Entry (Instant)

Emits an event each time a module/record is created or edited in Zoho CRM

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New User

Emits an event each time a new user is created in Zoho CRM

polling
Updated Module Entry (Instant)

Emits an event each time a new module/record is updated in Zoho CRM

webhook

Actions (10)

Convert Lead

Converts a Lead into a Contact or an Account. See the documentation

Create Object

Create a new object/module entry. See the documentation

Download Attachment

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

Get Object

Gets record data given its id.

List Fields

Gets the field metadata for the specified module

List Modules

Retrieves a list of all the modules available in your CRM account.

List Objects

Gets the list of available records from a module.

Search Objects

Retrieves the records that match your search criteria.

Update Object

Updates existing entities in the module. See the documentation

Upload Attachment

Uploads an attachment file to Zoho CRM from a URL or file path. See the documentation

Integration Features

11 documented Mailgun triggers
10 documented Zoho CRM actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Zoho CRM to Mailgun direction

Capability Examples

Mailgun trigger → Zoho CRM action

Catalog example
MailgunMailgun

New Bounce (Instant)

Zoho CRMZoho CRM

Convert Lead

Zoho CRM trigger → Mailgun action

Reverse direction
Zoho CRMZoho CRM

New Contact (Instant)

MailgunMailgun

Create Mailing List Member

How It Works

1

Connect Apps

Authenticate your Mailgun and Zoho CRM accounts

2

Choose a Trigger

Select a documented Mailgun event

3

Choose an Action

Select the documented Zoho CRM operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 11 documented Mailgun triggers.

Automated Actions

Run one of 10 documented Zoho CRM actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Zoho CRM to Mailgun for bidirectional automation

View Integration
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All Mailgun Integrations

Explore all available Mailgun connections

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All Zoho CRM Integrations

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