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Microsoft Outlook logo
Zendesk logo

Connect Microsoft Outlook to Zendesk

Automate workflows and sync data between Microsoft Outlook and Zendesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Microsoft Outlook & Zendesk?

Intelligent Automation Workflows

Leverage 1 available triggers from Microsoft Outlook to execute 1 targeted actions in Zendesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Microsoft Outlook and Zendesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Microsoft Outlook and Zendesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Microsoft Outlook logo

Microsoft Outlook

Triggers (1)

New Email Received

Triggers when new emails are found in the specified folder

polling

Actions (1)

Send Email

Send an email using the Outlook

Auth Required
Zendesk logo

Zendesk

Triggers (1)

New ticket in view

Triggers when a new ticket is created in a view

polling

Actions (1)

Custom API Call

Send a custom API call to a specific endpoint

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Microsoft Outlook trigger → Create/Update in Zendesk

Most Popular
Microsoft OutlookMicrosoft Outlook

New Email Received

ZendeskZendesk

Custom API Call

When Zendesk trigger → Update Microsoft Outlook

Bi-directional
ZendeskZendesk

New ticket in view

Microsoft OutlookMicrosoft Outlook

Send Email

How It Works

1

Connect Apps

Authenticate your Microsoft Outlook and Zendesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Microsoft Outlook and Zendesk with 2 available triggers for instant updates.

Automated Actions

Execute 2 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Microsoft Outlook and Zendesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Microsoft Outlook and Zendesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Zendesk logoMicrosoft Outlook logo

Reverse Integration Available

Also connect Zendesk to Microsoft Outlook for bidirectional automation

View Integration
Microsoft Outlook logo

All Microsoft Outlook Integrations

Explore all available Microsoft Outlook connections

View All Integrations
Zendesk logo

All Zendesk Integrations

Explore all available Zendesk connections

View All Integrations

Ready to Connect Microsoft Outlook & Zendesk?

Join thousands of users automating their workflows with Mazaal AI