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Connect Mojo Helpdesk to Discord

Use 4 documented Mojo Helpdesk triggers to run 3 documented Discord actions.

4 source triggers
3 target actions
Reverse direction supported
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Why Connect Mojo Helpdesk & Discord?

Start with a Mojo Helpdesk event

Choose from 4 documented triggers, including New Ticket Created, New Ticket With Due Date Created, New Ticket With Scheduled On Created.

Run a Discord action

Send the event into one of 3 documented actions, such as Send Message, Send Message (Advanced), Send Message With File.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Mojo Helpdesk logo

Mojo Helpdesk

Triggers (4)

New Ticket Created

Emit new event when a new ticket is created. See the docs here

polling
New Ticket With Due Date Created

Emit new event when a new unassigned ticket with a due date is created. See the docs

polling
New Ticket With Scheduled On Created

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

polling
New User Created

Emit new event when a new user is created. See the docs here

polling

Actions (4)

Create Ticket

Create a new ticket. See the docs here

Create User

Create a new user. See the docs here

List Ticket Queue Options

Retrieves available options for the Ticket Queue field.

List User Options

Retrieves available options for the User field.

Discord logo

Discord

Triggers (5)

New Message (Instant)

Emit new event for each message posted to one or more channels in a Discord server

webhook
Message Deleted (Instant)

Emit new event for each message deleted

webhook
New Command Received (Instant)

Emit new event for each command posted to one or more channels in a Discord server

webhook
New Guild Member (Instant)

Emit new event for each new member added to a guild

webhook
Reaction Added (Instant)

Emit new event for each reaction added to a message

webhook

Actions (3)

Send Message

Send a simple message to a Discord channel

Send Message (Advanced)

Send a simple or structured message (using embeds) to a Discord channel

Send Message With File

Post a message with an attached file

Integration Features

4 documented Mojo Helpdesk triggers
3 documented Discord actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Discord to Mojo Helpdesk direction

Capability Examples

Mojo Helpdesk trigger → Discord action

Catalog example
Mojo HelpdeskMojo Helpdesk

New Ticket Created

DiscordDiscord

Send Message

Discord trigger → Mojo Helpdesk action

Reverse direction
DiscordDiscord

New Message (Instant)

Mojo HelpdeskMojo Helpdesk

Create Ticket

How It Works

1

Connect Apps

Authenticate your Mojo Helpdesk and Discord accounts

2

Choose a Trigger

Select a documented Mojo Helpdesk event

3

Choose an Action

Select the documented Discord operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Mojo Helpdesk triggers.

Automated Actions

Run one of 3 documented Discord actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Discord logoMojo Helpdesk logo

Reverse Integration Available

Also connect Discord to Mojo Helpdesk for bidirectional automation

View Integration
Mojo Helpdesk logo

All Mojo Helpdesk Integrations

Explore all available Mojo Helpdesk connections

View All Integrations
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All Discord Integrations

Explore all available Discord connections

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