Connect OneDesk to Google Calendar

Use 7 documented OneDesk triggers to run 17 documented Google Calendar actions.

7 source triggers

17 target actions

Reverse direction supported

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Why Connect OneDesk & Google Calendar?

Start with a OneDesk event

Choose from 7 documented triggers, including New Item Created, New Item Updated, New Project Created.

Run a Google Calendar action

Send the event into one of 17 documented actions, such as Add Attendees To Event, Add Quick Event, Create Event.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

OneDesk

Triggers (7)

New Item Created

Emit new event when a new item is created. See the documentation.

polling

New Item Updated

Emit new event when an item is updated. See the docs

polling

New Project Created

Emit new event when a new project is created. See the documentation.

polling

New Project Updated

Emit new event when a project is updated. See the docs

polling

New Public Message Created

Emit new event when a new public message is created. See the docs

polling

New Timesheet Created

Emit new event when a new timesheet is created. See the documentation.

polling

New User Created

Emit new event when a new user is created. See the documentation.

polling

Actions (9)

Create Item

Creates a new item. See the documentation.

Create Message

Creates a message or comment. See the documentation.

Create Project

Creates a project/space. See the documentation.

Create User

Creates a user or a customer. See the documentation.

Find Item

Search for an existing item. See the documentation.

Find Project

Search for a project/space by name or ID. See the documentation.

List Item Type Options

Retrieves available options for the Item Type field.

List User Type Options

Retrieves available options for the User Type field.

Update Item

Updates an existing item. See the documentation.

Google Calendar

Triggers (7)

New Upcoming Event Alert

Emit new event based on a time interval before an upcoming event in the calendar.

polling

New Created or Updated Event (Instant)

Emit new event when a Google Calendar events is created or updated (does not emit cancelled events)

webhook

New Calendar Created

Emit new event when a calendar is created.

polling

New Event Matching a Search

Emit new event when a Google Calendar event is created that matches a search

polling

New Cancelled Event

Emit new event when a Google Calendar event is cancelled or deleted

polling

New Ended Event

Emit new event when a Google Calendar event ends

polling

New Upcoming Event Alert (Polling)

Emit new event based on a time interval before an upcoming event in the calendar. See the documentation

polling

Actions (17)

Add Attendees To Event

Add attendees to an existing event. See the documentation

Add Quick Event

Create a quick event to the Google Calendar. See the documentation

Create Event

Create an event in a Google Calendar. See the documentation

Delete an Event

Delete an event from a Google Calendar. See the documentation

Get Current User

Retrieve information about the authenticated Google Calendar account, including the primary calendar (summary, timezone, ACL flags), a list of accessible calendars, user-level settings (timezone, locale, week start), and the color palette that controls events and calendars. Ideal for confirming which calendar account is in use, customizing downstream scheduling, or equipping LLMs with the user’s context (timezones, available calendars) prior to creating or updating events. See the documentation.

Get Date Time

Get current date and time for use in Google Calendar actions. Useful for agents that need datetime awareness and timezone context before calling other Google Calendar tools.

List Calendars

Retrieve a list of calendars from Google Calendar. See the documentation

List Color ID Options

Retrieves available options for the Color ID field.

List Event Instances

Retrieve instances of a recurring event. See the documentation

List Events

Retrieve a list of event from the Google Calendar. See the documentation

Respond to Event Invitation

Accept, decline, or tentatively accept a Google Calendar event invitation on behalf of the authenticated user. Use this when you need to RSVP to an event. You can identify the event by its exact eventId or by eventName (searches upcoming events by title). If both are provided, eventId takes precedence. The calendarId defaults to primary (the user's main calendar). See the documentation

Retrieve Calendar Details

Retrieve calendar details of a Google Calendar. See the documentation

Retrieve Event Details

Retrieve event details from Google Calendar. See the documentation

Retrieve Free/Busy Calendar Details

Retrieve free/busy calendar details from Google Calendar. See the documentation

Update Event

Update an event from Google Calendar. See the documentation

Update Event Instance

Update a specific instance of a recurring event. Changes apply only to the selected instance. See the documentation

Update Following Event Instances

Update all instances of a recurring event following a specific instance. This creates a new recurring event starting from the selected instance. See the documentation