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Connect OpenAI (ChatGPT) to ServiceNow

Name: OpenAI (ChatGPT) to ServiceNow Integration
Availability: InStock

Automate workflows and sync data between OpenAI (ChatGPT) and ServiceNow with AI-powered automation

5-minute setup

Enterprise secure

No coding required

Why Connect OpenAI (ChatGPT) & ServiceNow?

Intelligent Automation Workflows

Leverage 4 available triggers from OpenAI (ChatGPT) to execute 9 targeted actions in ServiceNow automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps OpenAI (ChatGPT) and ServiceNow perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between OpenAI (ChatGPT) and ServiceNow for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

OpenAI (ChatGPT)

Triggers (4)

New Batch Completed

Emit new event when a new batch is completed in OpenAI. See the documentation

polling

New File Created

Emit new event when a new file is created in OpenAI. See the documentation

polling

New Fine Tuning Job Created

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

polling

New Run State Changed

Emit new event every time a run changes its status. See the documentation

polling

Actions (24)

Chat

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation

Chat using Web Search

Chat using the web search tool. See the documentation

Chat using Functions

Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions. See the documentation

Chat using File Search

Chat with your files knowledge base (vector stores). See the documentation

Summarize Text

Summarizes text using the Chat API. See the documentation

Classify Items into Categories

Classify items into specific categories using the Chat API. See the documentation

Translate Text (Whisper)

Translate text from one language to another using the Chat API. See the documentation

Create Transcription

Transcribes audio into the input language. See the documentation

Create Image (Dall-E)

Creates an image given a prompt returning a URL to the image. See the documentation

Create Embeddings

Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms. See the documentation

Create Completion (Send Prompt)

OpenAI recommends using the **Chat** action for the latest gpt-3.5-turbo API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older /completions API. See the documentation

Analyze Image Content

Send a message or question about an image and receive a response. See the documentation

Cancel Run (Assistants)

Cancels a run that is in progress. See the documentation

Chat with Assistant

Sends a message and generates a response, storing the message history for a continuous conversation. See the documentation

Chat With Responses API

Send a chat via the Responses API, mixing built-in tools and MCP server tools. See the documentation.

Convert Text to Speech (TTS)

Generates audio from the input text. See the documentation

Create Assistant

Creates an assistant with a model and instructions. See the documentation

Create Batch

Creates and executes a batch from an uploaded file of requests. See the documentation

Create Fine Tuning Job

Creates a job that fine-tunes a specified model from a given dataset. See the documentation

Create Moderation

Classifies if text is potentially harmful. See the documentation

Create Thread (Assistants)

Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant. See the documentation

Create Vector Store

Create a vector store. See the documentation

Create Vector Store File

Create a vector store file. See the documentation

Delete File

Deletes a specified file from OpenAI. See the documentation

ServiceNow

Actions (9)

Create Table Record

Inserts one record in the specified table. See the documentation

Delete Table Record

Deletes the specified record from a table. See the documentation

Get Current User

Returns the authenticated ServiceNow user's sys_id, name, email, username, and instance URL. Call this first when the user says 'my incidents', 'my cases', 'assigned to me', or needs their ServiceNow identity. Use sys_id to filter records in **Get Table Records** (e.g. assigned_to={sys_id}) or **Create Table Record**. See the documentation.

Get Record Counts by Field

Retrieves the count of records grouped by a specified field from a ServiceNow table. See the documentation

Get Table Record by ID

Retrieves a single record from a table by its ID. See the documentation

Get Table Records

Retrieves multiple records for the specified table. See the documentation

List Tables

List all tables in the ServiceNow instance. See the documentation

Search Records by Keyword

Search for records by keyword. See the documentation

Update Table Record

Updates the specified record with the name-value pairs included in the request body. See the documentation