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Connect Reply.io to Twilio SendGrid

Use 8 documented Reply.io triggers to run 24 documented Twilio SendGrid actions.

8 source triggers
24 target actions
Reverse direction supported

Why Connect Reply.io & Twilio SendGrid?

Start with a Reply.io event

Choose from 8 documented triggers, including New Contact Added, New Contact Opted Out (Instant), New Email Opened (Instant).

Run a Twilio SendGrid action

Send the event into one of 24 documented actions, such as Add Email to Global Suppression, Add or Update Contact, Create Contact List.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Reply.io logo

Reply.io

Triggers (8)

New Contact Added

Emit new event when a new contact is added. See the docs here

polling
New Contact Opted Out (Instant)

Emit new event when a person opts out. See the docs here

webhook
New Email Opened (Instant)

Emit new event when a person opens your email. See the docs here

webhook
New Email Replied (Instant)

Emit new event when a prospect replies to an email. See the docs here

webhook
New Email Sent (Instant)

Emit new event when a new email is sent (first step or follow-up). See the docs here

webhook
New Link Clicked

Emit new event when a link is clicked in a campaign. See the docs here

polling
New Prospect Finished (Instant)

Emit new event when a prospect finishes the sequence. See the docs here

webhook
New Reply Categorized (Instant)

Emit new event when a reply is marked with a new inbox category. If an uncategorized category is assigned, the webhook will not be triggered. See the docs here

webhook

Actions (6)

Create or Update Contact

Create a new contact or update if they already exist. See the docs here

Create or Update Contact and Push to Campaign

Create a new contact, or update if they already exist, and push contact to the selected campaign. See the docs here

List Campaign ID Options

Retrieves available options for the Campaign ID field.

Mark Contact as Finished

Mark a contact as finished in all campaigns by their email address. See the docs here

Mark Contact as Replied

Mark a contact as replied in all campaigns by their email address. See the docs here

Remove Contact From Campaign

Remove an existing contact from the selected campaign. See the docs here

Twilio SendGrid logo

Twilio SendGrid

Triggers (2)

New Contact

Emit new event when a new contact is created

polling
New Events (Instant)

Emit new event when any of the specified SendGrid events is received

webhook

Actions (24)

Add Email to Global Suppression

Allows you to add one or more email addresses to the global suppressions group. See the docs here

Add or Update Contact

Adds or updates a contact. See the docs here

Create Contact List

Allows you to create a new contact list. See the docs here

Create Send

Create a single send. See the docs here

Delete Blocks

Allows you to delete all email addresses on your blocks list. See the docs here

Delete Bounces

Allows you to delete all emails on your bounces list. See the docs here

Delete Contacts

Allows you to delete one or more contacts. See the docs here

Delete Global Suppression

Allows you to remove an email address from the global suppressions group. See the docs here

Delete List

Allows you to delete a specific contact list. See the docs here

Get a Block

Gets a specific block. See the docs here

Get A Global Suppression

Gets a global suppression. See the docs here

Get All Bounces

Allows you to get all of your bounces. See the docs here

Get Contact Lists

Allows you to get details of your contact lists. See the docs here

List ASM Group ID Options

Retrieves available options for the ASM Group ID field.

List ASM Groups to Display Options

Retrieves available options for the ASM Groups to Display field.

List Blocks

Allows you to list all email addresses that are currently on your blocks list. See the docs here

List Categories Options

Retrieves available options for the Categories field.

List Design Id Options

Retrieves available options for the Design Id field.

List Email Options

Retrieves available options for the Email field.

List Email Options

Retrieves available options for the Email field.

List Emails Options

Retrieves available options for the Emails field.

List Emails Options

Retrieves available options for the Emails field.

List From Email Options

Retrieves available options for the From Email field.

List Global Suppressions

Allows you to get a list of all email address that are globally suppressed. See the docs here

Integration Features

8 documented Reply.io triggers
24 documented Twilio SendGrid actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Twilio SendGrid to Reply.io direction

Capability Examples

Reply.io trigger → Twilio SendGrid action

Catalog example
Reply.ioReply.io

New Contact Added

Twilio SendGridTwilio SendGrid

Add Email to Global Suppression

Twilio SendGrid trigger → Reply.io action

Reverse direction
Twilio SendGridTwilio SendGrid

New Contact

Reply.ioReply.io

Create or Update Contact

How It Works

1

Connect Apps

Authenticate your Reply.io and Twilio SendGrid accounts

2

Choose a Trigger

Select a documented Reply.io event

3

Choose an Action

Select the documented Twilio SendGrid operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 8 documented Reply.io triggers.

Automated Actions

Run one of 24 documented Twilio SendGrid actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Twilio SendGrid to Reply.io for bidirectional automation

View Integration
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All Reply.io Integrations

Explore all available Reply.io connections

View All Integrations
Twilio SendGrid logo

All Twilio SendGrid Integrations

Explore all available Twilio SendGrid connections

View All Integrations

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