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Connect Reply.io to WooCommerce

Use 8 documented Reply.io triggers to run 22 documented WooCommerce actions.

8 source triggers
22 target actions
Reverse direction supported

Why Connect Reply.io & WooCommerce?

Start with a Reply.io event

Choose from 8 documented triggers, including New Contact Added, New Contact Opted Out (Instant), New Email Opened (Instant).

Run a WooCommerce action

Send the event into one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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Reply.io

Triggers (8)

New Contact Added

Emit new event when a new contact is added. See the docs here

polling
New Contact Opted Out (Instant)

Emit new event when a person opts out. See the docs here

webhook
New Email Opened (Instant)

Emit new event when a person opens your email. See the docs here

webhook
New Email Replied (Instant)

Emit new event when a prospect replies to an email. See the docs here

webhook
New Email Sent (Instant)

Emit new event when a new email is sent (first step or follow-up). See the docs here

webhook
New Link Clicked

Emit new event when a link is clicked in a campaign. See the docs here

polling
New Prospect Finished (Instant)

Emit new event when a prospect finishes the sequence. See the docs here

webhook
New Reply Categorized (Instant)

Emit new event when a reply is marked with a new inbox category. If an uncategorized category is assigned, the webhook will not be triggered. See the docs here

webhook

Actions (6)

Create or Update Contact

Create a new contact or update if they already exist. See the docs here

Create or Update Contact and Push to Campaign

Create a new contact, or update if they already exist, and push contact to the selected campaign. See the docs here

List Campaign ID Options

Retrieves available options for the Campaign ID field.

Mark Contact as Finished

Mark a contact as finished in all campaigns by their email address. See the docs here

Mark Contact as Replied

Mark a contact as replied in all campaigns by their email address. See the docs here

Remove Contact From Campaign

Remove an existing contact from the selected campaign. See the docs here

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WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

8 documented Reply.io triggers
22 documented WooCommerce actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported WooCommerce to Reply.io direction

Capability Examples

Reply.io trigger → WooCommerce action

Catalog example
Reply.ioReply.io

New Contact Added

WooCommerceWooCommerce

Add Order Note

WooCommerce trigger → Reply.io action

Reverse direction
WooCommerceWooCommerce

New Coupon Event (Instant)

Reply.ioReply.io

Create or Update Contact

How It Works

1

Connect Apps

Authenticate your Reply.io and WooCommerce accounts

2

Choose a Trigger

Select a documented Reply.io event

3

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 8 documented Reply.io triggers.

Automated Actions

Run one of 22 documented WooCommerce actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect WooCommerce to Reply.io for bidirectional automation

View Integration
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All Reply.io Integrations

Explore all available Reply.io connections

View All Integrations
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All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations

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