Connect RingCentral to WooCommerce

Use 10 documented RingCentral triggers to run 22 documented WooCommerce actions.

10 source triggers

22 target actions

Reverse direction supported

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Why Connect RingCentral & WooCommerce?

Start with a RingCentral event

Choose from 10 documented triggers, including New Call Recording, New Event (Instant), New Inbound Call (Instant).

Run a WooCommerce action

Send the event into one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

RingCentral

Triggers (10)

New Call Recording

Emit new events when a call recording is created

polling

New Event (Instant)

Emit new event for each notification from RingCentral of a specified type

webhook

New Inbound Call (Instant)

Emit new event on each incoming call

webhook

New Inbound Fax (Instant)

Emit new event on each incoming fax

webhook

New Inbound Message Event (Instant)

Emit new event for each status change of inbound messages of a specific type

webhook

New Inbound SMS (Instant)

Emit new event on each incoming SMS

webhook

New Missed Inbound Call (Instant)

Emit new event each time an incoming call is missed

webhook

New Outbound Call (Instant)

Emit new event on each outgoing call

webhook

New Outbound Message Event (Instant)

Emit new event for each outbound message event. This only includes the event, not the actual message.

webhook

New Voicemail Message (Instant)

Emit new event when a new voicemail message is received

webhook

Actions (8)

Create Contact

Creates a user personal contact. See the documentation

Create Meeting

Creates a new meeting. See the API docs here.

Download Recording

Gets a recording and downloads it to the /tmp directory. See the documentation

Get Message

Get message from the Message Store. See the API docs here

List Country ID Options

Retrieves available options for the Country ID field.

List Extensions Options

Retrieves available options for the Extensions field.

Make CallOut

Creates a new outbound call out session. See the API docs here

Send SMS

Creates and sends a new text message. See the API docs here

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook

New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook

New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook

New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

10 documented RingCentral triggers

22 documented WooCommerce actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported WooCommerce to RingCentral direction

Capability Examples

RingCentral trigger → WooCommerce action

Catalog example

RingCentral

New Call Recording

WooCommerce

Add Order Note

WooCommerce trigger → RingCentral action

Reverse direction

WooCommerce

New Coupon Event (Instant)

RingCentral

Create Contact

How It Works

Connect Apps

Authenticate your RingCentral and WooCommerce accounts

Choose a Trigger

Select a documented RingCentral event

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented RingCentral triggers.

Automated Actions

Run one of 22 documented WooCommerce actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect WooCommerce to RingCentral for bidirectional automation

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Connect RingCentral to WooCommerce

Why Connect RingCentral & WooCommerce?

Start with a RingCentral event

Run a WooCommerce action

Map and review the workflow

Available Triggers & Actions

RingCentral

Triggers (10)

Actions (8)

WooCommerce

Triggers (4)

Actions (22)

Integration Features

Capability Examples

RingCentral trigger → WooCommerce action

WooCommerce trigger → RingCentral action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the RingCentral to WooCommerce direction supported?

Which RingCentral triggers are available?

Which WooCommerce actions are available?

Can I also connect WooCommerce to RingCentral?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All RingCentral Integrations

All WooCommerce Integrations

Popular Integrations

More WooCommerce Integrations

Ready to Connect RingCentral & WooCommerce?