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Connect Salesflare to Zendesk

Automate workflows and sync data between Salesflare and Zendesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Salesflare & Zendesk?

Intelligent Automation Workflows

Leverage 5 available triggers from Salesflare to execute 24 targeted actions in Zendesk automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Salesflare and Zendesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Salesflare and Zendesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Salesflare logo

Salesflare

Triggers (5)

New Account Event

Emit new events when new accounts are created. See the docs

polling
New Contact Event

Emit new events when new contacts are created. See the docs

polling
New Opportunity Event

Emit new events when new opportunities are created. See the docs

polling
New Task Event

Emit new events when new tasks are created. See the docs

polling
New Workflow Event

Emit new events when new workflows are created. See the docs

polling

Actions (21)

Add Contact To Account

Adds a contact to an account See the docs here

Add User To Account

Adds a user to an account See the docs here

Create Account

Create an account. See the docs here

Create Call

Create a call. See the docs here

Create Contact

Create a contact See the docs here

Create Internal Note

Create an internal note. See the docs here

Create Meeting

Create a meeting See the docs here

Create Opprtunity

Create opportunity. See the docs here

Create Task

Create a task See the docs here

Find Account

Finds accounts according to props configured, if no prop configured returns all accounts, See the docs

Find Contact

Finds contacts according to props configured, if no prop configured returns all contacts See the docs here

Find Opportunity

Finds opportunities according to props configured, if no prop configured returns all opportunities See the docs here

Find Person

Finds people according to props configured, if no prop configured returns all people See the docs here

Find Pipeline Stage

Finds pipeline stages according to props configured, if no prop configured returns all stages See the docs here

Find Users

Finds users according to props configured, if no prop configured returns all users See the docs here

Find Workflow

Finds workflows according to props configured, if no prop configured returns all workflows, See the docs here

List Currency Options

Retrieves available options for the Currency field.

Remove Contact From Workflow

Remove a contact from a workflow See the docs here

Update Account

Update an account See the docs here

Update Contact

Updates a contact. See the docs here

Update Opportunity

Update an Opportunity See the docs here

Zendesk logo

Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling
New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling
New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling
New Ticket (Instant)

Emit new event when a ticket is created

webhook
New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook
New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook
Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook
Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook
Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook
Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Salesflare trigger → Create/Update in Zendesk

Most Popular
SalesflareSalesflare

New Account Event

ZendeskZendesk

Add Ticket Tags

When Zendesk trigger → Update Salesflare

Bi-directional
ZendeskZendesk

Locale Updated

SalesflareSalesflare

Add Contact To Account

How It Works

1

Connect Apps

Authenticate your Salesflare and Zendesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Salesflare and Zendesk with 15 public triggers available for instant updates.

Automated Actions

Execute 45 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Salesflare and Zendesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Salesflare and Zendesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

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Reverse Integration Available

Also connect Zendesk to Salesflare for bidirectional automation

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All Salesflare Integrations

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All Zendesk Integrations

Explore all available Zendesk connections

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