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Connect Schedule to OneDesk

Use 4 documented Schedule triggers to run 9 documented OneDesk actions.

4 source triggers
9 target actions

Why Connect Schedule & OneDesk?

Start with a Schedule event

Choose from 4 documented triggers, including Custom Interval, Daily schedule, Monthly Schedule.

Run a OneDesk action

Send the event into one of 9 documented actions, such as Create Item, Create Message, Create Project.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Schedule logo

Schedule

Triggers (4)

Custom Interval

Trigger your workflow every N hours, minutes or seconds.

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Daily schedule

Trigger your workflow every day.

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Monthly Schedule

Trigger your workflow on one or more days each month at a specific time (with timezone support).

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Weekly schedule

Trigger your workflow on one or more days each week at a specific time (with timezone support).

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OneDesk

Triggers (7)

New Item Created

Emit new event when a new item is created. See the documentation.

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New Item Updated

Emit new event when an item is updated. See the docs

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New Project Created

Emit new event when a new project is created. See the documentation.

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New Project Updated

Emit new event when a project is updated. See the docs

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New Public Message Created

Emit new event when a new public message is created. See the docs

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New Timesheet Created

Emit new event when a new timesheet is created. See the documentation.

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New User Created

Emit new event when a new user is created. See the documentation.

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Actions (9)

Create Item

Creates a new item. See the documentation.

Create Message

Creates a message or comment. See the documentation.

Create Project

Creates a project/space. See the documentation.

Create User

Creates a user or a customer. See the documentation.

Find Item

Search for an existing item. See the documentation.

Find Project

Search for a project/space by name or ID. See the documentation.

List Item Type Options

Retrieves available options for the Item Type field.

List User Type Options

Retrieves available options for the User Type field.

Update Item

Updates an existing item. See the documentation.

Integration Features

4 documented Schedule triggers
9 documented OneDesk actions
Configurable field mapping
Conditional workflow steps
Execution monitoring

Capability Examples

Schedule trigger → OneDesk action

Catalog example
ScheduleSchedule

Custom Interval

OneDeskOneDesk

Create Item

How It Works

1

Connect Apps

Authenticate your Schedule and OneDesk accounts

2

Choose a Trigger

Select a documented Schedule event

3

Choose an Action

Select the documented OneDesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Schedule triggers.

Automated Actions

Run one of 9 documented OneDesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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All Schedule Integrations

Explore all available Schedule connections

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All OneDesk Integrations

Explore all available OneDesk connections

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Ready to Connect Schedule & OneDesk?

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