Connect Shopify to Connectwise PSA

Use 8 documented Shopify triggers to run 19 documented Connectwise PSA actions.

8 source triggers

19 target actions

Reverse direction supported

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Why Connect Shopify & Connectwise PSA?

Start with a Shopify event

Choose from 8 documented triggers, including Collection Updated (Instant), New Abandoned Cart, New Article.

Run a Connectwise PSA action

Send the event into one of 19 documented actions, such as Create Company, Create Contact, Create Ticket.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Shopify

Triggers (8)

Collection Updated (Instant)

Emit new event whenever a collection is updated, including whenever products are added or removed from a collection.

webhook

New Abandoned Cart

Emit new event each time a user abandons their cart.

polling

New Article

Emit new event for each new article in a blog.

polling

New Customer Data Request

Emit new customer data requests for data via a GDPR request.

polling

New Event Emitted (Instant)

Emit new event for each new Shopify event.

webhook

New Page

Emit new event for each new page published.

polling

New product added to custom collection

Emit new event each time a product is added to a custom collection.

polling

New Product Created (Instant)

Emit new event for each product added to a store.

webhook

Actions (24)

Add Products to Custom Collection

Adds a product or products to a custom collection. See the documentation

Add Tags

Add tags. See the documentation

Bulk Import

Execute bulk mutations by uploading a JSONL file containing mutation variables. See the documentation

Create Article

Create a new blog article. See the documentation

Create Blog

Create a new blog. See the documentation

Create Custom Collection

Create a new custom collection. See the documentation

Create Metafield

Creates a metafield belonging to a resource. See the documentation

Create Metaobject

Creates a metaobject. See the documentation

Create Page

Create a new page. See the documentation

Create Product

Create a new product. See the documentation

Create Product Variant

Create a new product variant. See the documentation

Create Smart Collection

Creates a smart collection. You can fill in any number of rules by selecting more than one option in each prop.See the documentation

Delete Article

Delete an existing blog article. See the documentation

Delete Blog

Delete an existing blog. See the documentation

Delete Metafield

Deletes a metafield belonging to a resource. See the documentation

Delete Page

Delete an existing page. See the documentation

Get Articles

Retrieve a list of all articles from a blog. See the documentation

Get Assigned Fulfillment Orders

Retrieve a list of fulfillment orders assigned to a merchant location. See the documentation

Get Customer

Retrieve a single customer by ID. See the documentation

Get Customers

Retrieve a list of customers. See the documentation

Get Draft Order

Retrieve a single draft order by ID. See the documentation

Get Draft Orders

Retrieve a list of draft orders. See the documentation

Get Fulfillment

Retrieve a fulfillment, including tracking info, status, and delivery timestamps. See the documentation

Get Fulfillment Order

Retrieve a single fulfillment order by ID. See the documentation

Connectwise PSA

Triggers (3)

New Contact Created

Emit new event when a new contact is created in Connectwise.

polling

New Project Created

Emit new event when a new project is created in Connectwise.

polling

New Ticket Created

Emit new event when a new ticket is created in Connectwise.

polling

Actions (19)

Create Company

Creates a new company in Connectwise. See the documentation

Create Contact

Creates a new contact in Connectwise. See the documentation

Create Ticket

Creates a new ticket in Connectwise. See the documentation

Get Ticket

Retrieves details of a specific ticket. See the documentation

List Company Options

Retrieves available options for the Company field.

List Contact Options

Retrieves available options for the Contact field.

List Country Options

Retrieves available options for the Country field.

List Department Options

Retrieves available options for the Department field.

List Market Options

Retrieves available options for the Market field.

List Priority Options

Retrieves available options for the Priority field.

List Relationship Options

Retrieves available options for the Relationship field.

List Reports

Retrieves a list of available reports. See the documentation

List Status Options

Retrieves available options for the Status field.

List Territory Options

Retrieves available options for the Territory field.

List Ticket ID Options

Retrieves available options for the Ticket ID field.

List Tickets

Retrieves a list of tickets. See the documentation

List Time Entries

Retrieves a list of time entries. See the documentation

List Types Options

Retrieves available options for the Types field.

List Types Options

Retrieves available options for the Types field.

Integration Features

8 documented Shopify triggers

19 documented Connectwise PSA actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Connectwise PSA to Shopify direction

Capability Examples

Shopify trigger → Connectwise PSA action

Catalog example

Shopify

Collection Updated (Instant)

Connectwise PSA

Create Company

Connectwise PSA trigger → Shopify action

Reverse direction

Connectwise PSA

New Contact Created

Shopify

Add Products to Custom Collection

How It Works

Connect Apps

Authenticate your Shopify and Connectwise PSA accounts

Choose a Trigger

Select a documented Shopify event

Choose an Action

Select the documented Connectwise PSA operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 8 documented Shopify triggers.

Automated Actions

Run one of 19 documented Connectwise PSA actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Connectwise PSA to Shopify for bidirectional automation

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All Shopify Integrations

Explore all available Shopify connections

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All Connectwise PSA Integrations

Explore all available Connectwise PSA connections

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Connect Shopify to Connectwise PSA

Why Connect Shopify & Connectwise PSA?

Start with a Shopify event

Run a Connectwise PSA action

Map and review the workflow

Available Triggers & Actions

Shopify

Triggers (8)

Actions (24)

Connectwise PSA

Triggers (3)

Actions (19)

Integration Features

Capability Examples

Shopify trigger → Connectwise PSA action

Connectwise PSA trigger → Shopify action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Shopify to Connectwise PSA direction supported?

Which Shopify triggers are available?

Which Connectwise PSA actions are available?

Can I also connect Connectwise PSA to Shopify ?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Shopify Integrations

All Connectwise PSA Integrations

Popular Integrations

More Connectwise PSA Integrations

Ready to Connect Shopify & Connectwise PSA?