Connect Shopify to WhatsApp Business
Use 8 documented Shopify triggers to run 4 documented WhatsApp Business actions.
Why Connect Shopify & WhatsApp Business?
Start with a Shopify event
Choose from 8 documented triggers, including Collection Updated (Instant), New Abandoned Cart, New Article.
Run a WhatsApp Business action
Send the event into one of 4 documented actions, such as List Message Templates, Send Text Message, Send Text Using Template.
Map and review the workflow
Choose the fields and conditions for the workflow, then test the result before activation.
Available Triggers & Actions
Shopify
Triggers (8)
Actions (24)
WhatsApp Business
Triggers (1)
Actions (4)
Integration Features
Capability Examples
Shopify trigger → WhatsApp Business action
Collection Updated (Instant)
List Message Templates
WhatsApp Business trigger → Shopify action
New Message Sent
Add Products to Custom Collection
How It Works
Connect Apps
Authenticate your Shopify and WhatsApp Business accounts
Choose a Trigger
Select a documented Shopify event
Choose an Action
Select the documented WhatsApp Business operation to run
Test and Review
Verify field mapping and provider responses before activation
Frequently Asked Questions
Integration Benefits
Trigger-driven Workflows
Start the supported direction from one of 8 documented Shopify triggers.
Automated Actions
Run one of 4 documented WhatsApp Business actions after the selected trigger fires.
Provider Authentication
Review the authentication requirements published by each provider before activating the workflow.
Guided Configuration
Select a documented trigger, choose a target action, and map the fields required by the workflow.
Field Mapping
Map the fields exposed by the selected trigger and action, then review the required provider inputs.
Execution Review
Test the workflow and review provider responses before relying on it in production.
Reverse Integration Available
Also connect WhatsApp Business to Shopify for bidirectional automation
All Shopify Integrations
Explore all available Shopify connections
All WhatsApp Business Integrations
Explore all available WhatsApp Business connections
More WhatsApp Business Integrations
Ready to Connect Shopify & WhatsApp Business?
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