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Connect SurveySparrow to OpenAI (ChatGPT)

Use 4 documented SurveySparrow triggers to run 24 documented OpenAI (ChatGPT) actions.

4 source triggers
24 target actions
Reverse direction supported
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Why Connect SurveySparrow & OpenAI (ChatGPT)?

Start with a SurveySparrow event

Choose from 4 documented triggers, including New CES Submission (Instant), New CSAT Submission (Instant), New NPS Submission (Instant).

Run a OpenAI (ChatGPT) action

Send the event into one of 24 documented actions, such as Chat, Chat using Web Search, Chat using Functions.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

SurveySparrow logo

SurveySparrow

Triggers (4)

New CES Submission (Instant)

Emit new event when a customer effort score (CES) survey receives a new submission.

webhook
New CSAT Submission (Instant)

Emit new event when a customer satisfaction (CSAT) survey receives a new submission.

webhook
New NPS Submission (Instant)

Emit new event when a net promoter score (NPS) survey receives a new submission.

webhook
New Survey Response (Instant)

Emit new event each time a the specified survey receives a response.

webhook

Actions (6)

Create Contact

Creates a new contact. See the documentation

Create Survey

Creates a new survey. See the documentation

List Theme Id Options

Retrieves available options for the Theme Id field.

Share NPS Survey via SMS

Sends a saved NPS share template via SMS to given mobile number recipients. See the documentation

Share Survey via Email

Sends a saved email share template to a provided email address. Configure the saved template's name and the recipient's email address. See the documentation

Update Survey

Updates an existing survey. See the documentation

OpenAI (ChatGPT) logo

OpenAI (ChatGPT)

Triggers (4)

New Batch Completed

Emit new event when a new batch is completed in OpenAI. See the documentation

polling
New File Created

Emit new event when a new file is created in OpenAI. See the documentation

polling
New Fine Tuning Job Created

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

polling
New Run State Changed

Emit new event every time a run changes its status. See the documentation

polling

Actions (24)

Chat

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation

Chat using Web Search

Chat using the web search tool. See the documentation

Chat using Functions

Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions. See the documentation

Chat using File Search

Chat with your files knowledge base (vector stores). See the documentation

Summarize Text

Summarizes text using the Chat API. See the documentation

Classify Items into Categories

Classify items into specific categories using the Chat API. See the documentation

Translate Text (Whisper)

Translate text from one language to another using the Chat API. See the documentation

Create Transcription

Transcribes audio into the input language. See the documentation

Create Image (Dall-E)

Creates an image given a prompt returning a URL to the image. See the documentation

Create Embeddings

Get a vector representation of a given input that can be easily consumed by machine learning models and algorithms. See the documentation

Create Completion (Send Prompt)

OpenAI recommends using the **Chat** action for the latest gpt-3.5-turbo API, since it's faster and 10x cheaper. This action creates a completion for the provided prompt and parameters using the older /completions API. See the documentation

Analyze Image Content

Send a message or question about an image and receive a response. See the documentation

Cancel Run (Assistants)

Cancels a run that is in progress. See the documentation

Chat with Assistant

Sends a message and generates a response, storing the message history for a continuous conversation. See the documentation

Chat With Responses API

Send a chat via the Responses API, mixing built-in tools and MCP server tools. See the documentation.

Convert Text to Speech (TTS)

Generates audio from the input text. See the documentation

Create Assistant

Creates an assistant with a model and instructions. See the documentation

Create Batch

Creates and executes a batch from an uploaded file of requests. See the documentation

Create Fine Tuning Job

Creates a job that fine-tunes a specified model from a given dataset. See the documentation

Create Moderation

Classifies if text is potentially harmful. See the documentation

Create Thread (Assistants)

Creates a thread with optional messages and metadata, and optionally runs the thread using the specified assistant. See the documentation

Create Vector Store

Create a vector store. See the documentation

Create Vector Store File

Create a vector store file. See the documentation

Delete File

Deletes a specified file from OpenAI. See the documentation

Integration Features

4 documented SurveySparrow triggers
24 documented OpenAI (ChatGPT) actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported OpenAI (ChatGPT) to SurveySparrow direction

Capability Examples

SurveySparrow trigger → OpenAI (ChatGPT) action

Catalog example
SurveySparrowSurveySparrow

New CES Submission (Instant)

OpenAI (ChatGPT)OpenAI (ChatGPT)

Chat

OpenAI (ChatGPT) trigger → SurveySparrow action

Reverse direction
OpenAI (ChatGPT)OpenAI (ChatGPT)

New Batch Completed

SurveySparrowSurveySparrow

Create Contact

How It Works

1

Connect Apps

Authenticate your SurveySparrow and OpenAI (ChatGPT) accounts

2

Choose a Trigger

Select a documented SurveySparrow event

3

Choose an Action

Select the documented OpenAI (ChatGPT) operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented SurveySparrow triggers.

Automated Actions

Run one of 24 documented OpenAI (ChatGPT) actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

OpenAI (ChatGPT) logoSurveySparrow logo

Reverse Integration Available

Also connect OpenAI (ChatGPT) to SurveySparrow for bidirectional automation

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