Connect Twilio to Mattermost

Use 5 documented Twilio triggers to run 1 documented Mattermost actions.

5 source triggers

1 target actions

Reverse direction supported

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Why Connect Twilio & Mattermost?

Start with a Twilio event

Choose from 5 documented triggers, including New Incoming SMS (Instant), New Call (Instant), New Phone Number.

Run a Mattermost action

Send the event into one of 1 documented actions, such as Post Message.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Twilio

Triggers (5)

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

webhook

New Call (Instant)

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

webhook

New Phone Number

Emit new event when you add a new phone number to your account

polling

New Recording

Emit new event when a new call recording is created

polling

New Transcript Created

Emit new event when a new call transcript is created

polling

Actions (24)

Make a Phone Call

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

Check Verification Token

Check if user-provided token is correct. See the documentation

Create Verification Service

Create a verification service for sending SMS verifications. See the documentation

Delete Call

Remove a call record from your account. See the documentation

Delete Message

Delete a message record from your account. See the documentation

Download Recording Media

Download a recording media file. See the documentation

Get Call

Return call resource of an individual call. See the documentation

Get Message

Return details of a message. See the documentation

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs. See the documentation

List Application SID Options

Retrieves available options for the Application SID field.

List Call ID Options

Retrieves available options for the Call ID field.

List Calls

Return a list of calls associated with your account. See the documentation

List From Options

Retrieves available options for the From field.

List Incoming Phone Number Options

Retrieves available options for the Incoming Phone Number field.

List Message Media

Return a list of media associated with your message. See the documentation

List Messages

Return a list of messages associated with your account. See the documentation

List Parent Call SID Options

Retrieves available options for the Parent Call SID field.

List Recording ID Options

Retrieves available options for the Recording ID field.

List Service SID Options

Retrieves available options for the Service SID field.

List Transcript SIDs Options

Retrieves available options for the Transcript SIDs field.

List Transcripts

Return a list of transcripts. See the documentation

Phone Number Lookup

Lookup information about a phone number. See the documentation for more information

Send Message

Send an SMS text with optional media files. See the documentation

Send SMS Verification

Send an SMS verification to a phone number. See the documentation

Mattermost

Triggers (1)

New Message Sent in Channel (Instant)

Emit new event when a message matching the requirements is sent in a channel. See the documentation

webhook

Actions (1)

Post Message

Create a new post in a channel See docs here

Integration Features

5 documented Twilio triggers

1 documented Mattermost actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Mattermost to Twilio direction

Capability Examples

Twilio trigger → Mattermost action

Catalog example

Twilio

New Incoming SMS (Instant)

Mattermost

Post Message

Mattermost trigger → Twilio action

Reverse direction

Mattermost

New Message Sent in Channel (Instant)

Twilio

Make a Phone Call

How It Works

Connect Apps

Authenticate your Twilio and Mattermost accounts

Choose a Trigger

Select a documented Twilio event

Choose an Action

Select the documented Mattermost operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 5 documented Twilio triggers.

Automated Actions

Run one of 1 documented Mattermost actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Mattermost to Twilio for bidirectional automation

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All Mattermost Integrations

Explore all available Mattermost connections

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Connect Twilio to Mattermost

Why Connect Twilio & Mattermost?

Start with a Twilio event

Run a Mattermost action

Map and review the workflow

Available Triggers & Actions

Twilio

Triggers (5)

Actions (24)

Mattermost

Triggers (1)

Actions (1)

Integration Features

Capability Examples

Twilio trigger → Mattermost action

Mattermost trigger → Twilio action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Twilio to Mattermost direction supported?

Which Twilio triggers are available?

Which Mattermost actions are available?

Can I also connect Mattermost to Twilio?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Twilio Integrations

All Mattermost Integrations

Popular Integrations

More Mattermost Integrations

Ready to Connect Twilio & Mattermost?