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WhatsApp Business logo
Zendesk logo

Connect WhatsApp Business to Zendesk

Automate workflows and sync data between WhatsApp Business and Zendesk with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect WhatsApp Business & Zendesk?

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps WhatsApp Business and Zendesk perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between WhatsApp Business and Zendesk for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

WhatsApp Business logo

WhatsApp Business

Actions (3)

Send Media

Send a media message through WhatsApp

Auth Required
Send Message

Send a text message through WhatsApp

Auth Required
Send Template Message

Sends a template message.

Auth Required
Zendesk logo

Zendesk

Triggers (1)

New ticket in view

Triggers when a new ticket is created in a view

polling

Actions (1)

Custom API Call

Send a custom API call to a specific endpoint

Auth Required

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When WhatsApp Business trigger → Create/Update in Zendesk

Most Popular
WhatsApp BusinessWhatsApp Business

New event occurs

ZendeskZendesk

Custom API Call

When Zendesk trigger → Update WhatsApp Business

Bi-directional
ZendeskZendesk

New ticket in view

WhatsApp BusinessWhatsApp Business

Send Media

How It Works

1

Connect Apps

Authenticate your WhatsApp Business and Zendesk accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between WhatsApp Business and Zendesk with 1 available triggers for instant updates.

Automated Actions

Execute 4 different actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect WhatsApp Business and Zendesk in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between WhatsApp Business and Zendesk with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Ready to Connect WhatsApp Business & Zendesk?

Join thousands of users automating their workflows with Mazaal AI