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Connect WooCommerce to Mojo Helpdesk

Use 4 documented WooCommerce triggers to run 4 documented Mojo Helpdesk actions.

4 source triggers
4 target actions
Reverse direction supported
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Why Connect WooCommerce & Mojo Helpdesk?

Start with a WooCommerce event

Choose from 4 documented triggers, including New Coupon Event (Instant), New Customer Event (Instant), New Order Event (Instant).

Run a Mojo Helpdesk action

Send the event into one of 4 documented actions, such as Create Ticket, Create User, List Ticket Queue Options.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

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WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

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Mojo Helpdesk

Triggers (4)

New Ticket Created

Emit new event when a new ticket is created. See the docs here

polling
New Ticket With Due Date Created

Emit new event when a new unassigned ticket with a due date is created. See the docs

polling
New Ticket With Scheduled On Created

Emit new event when a new unassigned ticket with a scheduled on date is created. See the docs

polling
New User Created

Emit new event when a new user is created. See the docs here

polling

Actions (4)

Create Ticket

Create a new ticket. See the docs here

Create User

Create a new user. See the docs here

List Ticket Queue Options

Retrieves available options for the Ticket Queue field.

List User Options

Retrieves available options for the User field.

Integration Features

4 documented WooCommerce triggers
4 documented Mojo Helpdesk actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Mojo Helpdesk to WooCommerce direction

Capability Examples

WooCommerce trigger → Mojo Helpdesk action

Catalog example
WooCommerceWooCommerce

New Coupon Event (Instant)

Mojo HelpdeskMojo Helpdesk

Create Ticket

Mojo Helpdesk trigger → WooCommerce action

Reverse direction
Mojo HelpdeskMojo Helpdesk

New Ticket Created

WooCommerceWooCommerce

Add Order Note

How It Works

1

Connect Apps

Authenticate your WooCommerce and Mojo Helpdesk accounts

2

Choose a Trigger

Select a documented WooCommerce event

3

Choose an Action

Select the documented Mojo Helpdesk operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented WooCommerce triggers.

Automated Actions

Run one of 4 documented Mojo Helpdesk actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Mojo Helpdesk to WooCommerce for bidirectional automation

View Integration
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