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Connect WooCommerce to WhatsApp Business

Use 4 documented WooCommerce triggers to run 4 documented WhatsApp Business actions.

4 source triggers
4 target actions
Reverse direction supported
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Why Connect WooCommerce & WhatsApp Business?

Start with a WooCommerce event

Choose from 4 documented triggers, including New Coupon Event (Instant), New Customer Event (Instant), New Order Event (Instant).

Run a WhatsApp Business action

Send the event into one of 4 documented actions, such as List Message Templates, Send Text Message, Send Text Using Template.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

WooCommerce logo

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

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WhatsApp Business

Triggers (1)

New Message Sent

Emit new event when a new message is sent or received. A Webhook subscribed to field "messages" must be set up from the App Dashboard of your Facebook Developer Account. See documentation for more information about Webhook setup.

webhook

Actions (4)

List Message Templates

Lists message templates. See the docs.

Send Text Message

Sends a text message. See the docs.

Send Text Using Template

Send a text message using a pre-defined template. Variables can be sent only as text. See the docs.

Send Voice Message

Sends a voice message. See the documentation

Integration Features

4 documented WooCommerce triggers
4 documented WhatsApp Business actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported WhatsApp Business to WooCommerce direction

Capability Examples

WooCommerce trigger → WhatsApp Business action

Catalog example
WooCommerceWooCommerce

New Coupon Event (Instant)

WhatsApp BusinessWhatsApp Business

List Message Templates

WhatsApp Business trigger → WooCommerce action

Reverse direction
WhatsApp BusinessWhatsApp Business

New Message Sent

WooCommerceWooCommerce

Add Order Note

How It Works

1

Connect Apps

Authenticate your WooCommerce and WhatsApp Business accounts

2

Choose a Trigger

Select a documented WooCommerce event

3

Choose an Action

Select the documented WhatsApp Business operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented WooCommerce triggers.

Automated Actions

Run one of 4 documented WhatsApp Business actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect WhatsApp Business to WooCommerce for bidirectional automation

View Integration
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