Connect Zendesk to Airtable

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.

Create a comment on a selected record. See the documentation

Create a new field in a table. See the documentation

Create one or more records in a table in a single operation with an array. See the documentation

Create a new record or update an existing one. See the documentation

Adds a record to a table.

Create a new table. See the documentation

Delete a selected record from a table. See the documentation

Get data of a selected record from a table. See the documentation

Get a specific record, or create one if it doesn't exist. See the documentation

Get the list of bases that can be accessed. See the documentation

Retrieve records from a table, optionally sorting and filtering results. See the documentation

Retrieve records from a view, optionally sorting and filtering results. See the documentation

Get a list of tables in the selected base. See the documentation

Search for a record by formula or by field value. See the documentation

Update an existing comment on a selected record. See the documentation

Update an existing field in a table. See the documentation

Update a single record in a table by Record ID. See the documentation

Update an existing table. See the documentation