AppsPricingBlogTry it
Zendesk logo
Apollo (API Key) logo

Connect Zendesk to Apollo (API Key)

Automate workflows and sync data between Zendesk and Apollo (API Key) with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect Zendesk & Apollo (API Key)?

Intelligent Automation Workflows

Leverage 10 available triggers from Zendesk to execute 24 targeted actions in Apollo (API Key) automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Zendesk and Apollo (API Key) perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Zendesk and Apollo (API Key) for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Zendesk logo

Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling
New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling
New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling
New Ticket (Instant)

Emit new event when a ticket is created

webhook
New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook
New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook
Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook
Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook
Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook
Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Apollo (API Key) logo

Apollo (API Key)

Triggers (4)

Account Updated

Emit new event when an account is updated. See the documentation

polling
Contact Updated

Emit new event when a contact is updated. See the documentation

polling
New Account Created

Emit new event when an account is created. See the documentation

polling
New Contact Created

Emit new event when a contact is created. See the documentation

polling

Actions (24)

Add Contacts to Sequence

Adds one or more contacts to a sequence in Apollo.io. See the documentation

Create Account

Creates a new account in Apollo.io. See the documentation

Create Contact

Creates a new contact in Apollo.io. See the documentation

Create Opportunity

Creates a new opportunity in Apollo.io. See the documentation

Create Or Update Contact

Creates or updates a specific contact. If the contact email already exists, it's updated. Otherwise, a new contact is created. See the documentation

Get Opportunity

Gets a specific opportunity in Apollo.io. See the documentation

Get Organization

Fetch a single organization from Apollo by its ID. Requires a master API key. Use **Search For Organizations** to discover IDs. See the documentation

List Account ID Options

Retrieves available options for the Account ID field.

List Contact ID Options

Retrieves available options for the Contact ID field.

List Email Account ID Options

Retrieves available options for the Email Account ID field.

List Label Names Options

Retrieves available options for the Label Names field.

List Opportunity ID Options

Retrieves available options for the Opportunity ID field.

List Opportunity Stage ID Options

Retrieves available options for the Opportunity Stage ID field.

List Organization Job Postings

List the open job postings for a specific Apollo organization. Use **Search For Organizations** to find a valid organization ID. See the documentation

List Owner ID Options

Retrieves available options for the Owner ID field.

People Enrichment

Enriches a person's information, the more information you pass in, the more likely we can find a match. See the documentation

People Search

Find people in the Apollo database using filters such as titles, seniorities, locations, technologies, and employer attributes. Requires a master API key. Use **Search For Organizations** first to find Apollo organization IDs you want to filter by. See the documentation

Search For Accounts

Search for accounts in Apollo.io. See the documentation

Search For Contacts

Search for contacts in Apollo.io. See the documentation

Search For Organizations

Search the Apollo database for companies (organizations) using filters such as name, domain, employee count, location, technologies, revenue, funding, and job postings. See the documentation

Search For Sequences

Search for sequences in Apollo.io. See the documentation

Search News Articles

Search for news articles related to one or more Apollo organizations. Use **Search For Organizations** to find organization IDs first. See the documentation

Update Account

Updates an existing account in Apollo.io. See the documentation

Update Account Stage

Updates the stage of one or more accounts in Apollo.io. See the documentation

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When Zendesk trigger → Create/Update in Apollo (API Key)

Most Popular
ZendeskZendesk

Locale Updated

Apollo (API Key)Apollo (API Key)

Add Contacts to Sequence

When Apollo (API Key) trigger → Update Zendesk

Bi-directional
Apollo (API Key)Apollo (API Key)

Account Updated

ZendeskZendesk

Add Ticket Tags

How It Works

1

Connect Apps

Authenticate your Zendesk and Apollo (API Key) accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between Zendesk and Apollo (API Key) with 14 public triggers available for instant updates.

Automated Actions

Execute 48 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect Zendesk and Apollo (API Key) in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between Zendesk and Apollo (API Key) with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Apollo (API Key) logoZendesk logo

Reverse Integration Available

Also connect Apollo (API Key) to Zendesk for bidirectional automation

View Integration
Zendesk logo

All Zendesk Integrations

Explore all available Zendesk connections

View All Integrations
Apollo (API Key) logo

All Apollo (API Key) Integrations

Explore all available Apollo (API Key) connections

View All Integrations

Ready to Connect Zendesk & Apollo (API Key)?

Join thousands of users automating their workflows with Mazaal AI