Connect Zendesk to Front

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.

Add a comment to a conversation. See the documentation

Archives a conversation. See the documentation

Assign or unassign a conversation. See the documentation

Create a draft message which is the first message of a new conversation. See the documentation

Create a new draft as a reply to the last message in the conversation. See the documentation

Create an inbox in the default team (workspace). See the documentation.

Send a new message from a channel. See the documentation.

Create a new message template. See the documentation.

Delete a message template. See the documentation.

Retrieve a comment from a conversation. See the documentation

Retrieve a conversation by its ID from Front. See the documentation

Retrieve a message by its ID. See the documentation

Retrieve a teammate by ID. See the documentation

Get a ticket status by its ID. See the documentation

Appends a new message into an inbox. See the documentation.

List the teammates mentioned in a comment. See the documentation

List the comments in a conversation. See the documentation

List conversations in the company. See the documentation

List the message templates. See the documentation.

List teammates in the company. See the documentation

List the ticket statuses available for your company. See the documentation

Receive a custom message in Front. See the documentation.

Reply to a conversation by sending a message and appending it to the conversation. See the documentation.

Sends a new message from a channel. It will create a new conversation. See the documentation.