Connect Zendesk to Google Dialogflow

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.

Creates a context, See REST docs and client API

Batch create entities, See REST docs and client API docs

Creates an Entity Type, See REST docs and client API docs

Creates an intent, See REST docs and client API

Creates new agent, updates if already created See REST docs and client API

Deletes an agent, See REST docs and client API

Deletes a context See REST docs and client API

Batch delete entities, See REST docs and client API docs

Deletes an entity type, See REST docs and client API docs

Deletes an intent, See REST docs and client API

Processes a natural language query and returns structured, actionable data as a result, See REST docs and client API

Retrieves an agent, See REST docs and client API

Get a context, See REST docs and client API

Retrieves an Entity Type, See REST docs and client API docs

Retrieves an intent See REST docs and [client API][https://googleapis.dev/nodejs/dialogflow/latest/google.cloud.dialogflow.v2beta1.Intents.html#getIntent2]

Retrieves the list of the contexts with the given session ID, See REST docs and client API

Retrieves list of entity types, See REST docs and client API docs

Retrieves the list of the intents, See REST docs and client API

Updates a context, See REST docs and client API

Updates an Entity Type, See REST docs and client API docs