Connect Zendesk to PandaDoc

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.

Adds an attachment to a document. See the documentation here

Create a document from a file or public file URL. See the documentation here

Create a Document from a PandaDoc Template. See the documentation here

Create a new folder to store your documents. See the documentation here

This method adds or updates a contact using the email as index. See the documentation here

Download a document as PDF. See documentation here

Download a completed document as a verifiable PDF. See documentation here

Return detailed data about a document. See the documentation here

Get basic status info about a document. See documentation here

Retrieves available options for the Completed Document Id field.

List all contacts within an account. See the documentation here

Returns a list of attachments associated with a specified document. See the documentation here

Retrieves available options for the Document Folder Id field.

Retrieves available options for the Document Id field.

List documents, optionally filtering by a search query or tags. See the documentation here

List folders which contain Documents. See the documentation here

Retrieves available options for the Template Id field.

Move a document to sent status and send an optional email. See the documentation