Connect Zendesk to Reddit

Use 10 documented Zendesk triggers to run 5 documented Reddit actions.

10 source triggers

5 target actions

Reverse direction supported

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Why Connect Zendesk & Reddit?

Start with a Zendesk event

Choose from 10 documented triggers, including Locale Updated, New Side Conversation, New Side Conversation Reply.

Run a Reddit action

Send the event into one of 5 documented actions, such as List Comments in a Post, List Subreddits by Query, Search Post.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling

New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

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New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling

New Ticket (Instant)

Emit new event when a ticket is created

webhook

New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook

New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook

Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook

Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook

Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Triggers (7)

New Comments by User

Emit new event each time a user posts a new comment.

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New comments on a post

Emit new event each time a new comment is added to a subreddit.

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New hot posts on a subreddit

Emit new event each time a new hot post is added to the top 10 items in a subreddit.

polling

New Links by User

Emit new event each time a user posts a new link.

polling

New Links on a Subreddit

Emit new event each time a new link is added to a subreddit

polling

New Private Message

Emit new event each time you receive a new private message.

polling

New Saved Post by User

Emit new event each time a user saves a post.

polling

Actions (5)

List Comments in a Post

List comments for a specific post. See the docs here

List Subreddits by Query

List subreddits based on a search criteria. See the docs here

Search Post

Search posts by title. See the docs here

Submit a Comment

Submit a new comment or reply to a message. See the docs here

Submit a Post

Create a post to a subreddit. See the docs here

Integration Features

10 documented Zendesk triggers

5 documented Reddit actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Reddit to Zendesk direction

Capability Examples

Zendesk trigger → Reddit action

Catalog example

Zendesk

Locale Updated

List Comments in a Post

Reddit trigger → Zendesk action

Reverse direction

New Comments by User

Zendesk

Add Ticket Tags

How It Works

Connect Apps

Authenticate your Zendesk and Reddit accounts

Choose a Trigger

Select a documented Zendesk event

Choose an Action

Select the documented Reddit operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented Zendesk triggers.

Automated Actions

Run one of 5 documented Reddit actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Reddit to Zendesk for bidirectional automation

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Explore all available Reddit connections

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Connect Zendesk to Reddit

Why Connect Zendesk & Reddit?

Start with a Zendesk event

Run a Reddit action

Map and review the workflow

Available Triggers & Actions

Zendesk

Triggers (10)

Actions (24)

Reddit

Triggers (7)

Actions (5)

Integration Features

Capability Examples

Zendesk trigger → Reddit action

Reddit trigger → Zendesk action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Zendesk to Reddit direction supported?

Which Zendesk triggers are available?

Which Reddit actions are available?

Can I also connect Reddit to Zendesk?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Zendesk Integrations

All Reddit Integrations

Popular Integrations

More Reddit Integrations

Ready to Connect Zendesk & Reddit?