Connect Zendesk to Twilio SendGrid

Add tags to a ticket (appends to existing tags). See the documentation.

Creates a ticket. See the documentation.

Deletes a ticket. See the documentation.

Retrieves an article by its ID. See the documentation.

Retrieves a macro by its ID. See the documentation.

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Retrieves information about a specific ticket. See the documentation.

Retrieves information about a specific user. See the documentation.

Lists all active shared and personal macros available to the current user. See the documentation.

Retrieves a list of articles. See the documentation.

Retrieves available options for the Fields field.

Retrieves all locales. See the documentation.

Retrieves available options for the Macro Category field.

Retrieves all macros. See the documentation.

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

Retrieves all comments for a specific ticket. See the documentation.

Retrieves a list of tickets. See the documentation.

Remove specific tags from a ticket. See the documentation.

Searches Help Center articles. See the documentation.

Searches Help Center community posts. See the documentation.

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search for macros by name. See the documentation.

Searches for tickets using Zendesk's search API. See the documentation.

Sets one or more custom field values on a ticket. See the documentation.

Allows you to add one or more email addresses to the global suppressions group. See the docs here

Adds or updates a contact. See the docs here

Allows you to create a new contact list. See the docs here

Create a single send. See the docs here

Allows you to delete all email addresses on your blocks list. See the docs here

Allows you to delete all emails on your bounces list. See the docs here

Allows you to delete one or more contacts. See the docs here

Allows you to remove an email address from the global suppressions group. See the docs here

Allows you to delete a specific contact list. See the docs here

Gets a specific block. See the docs here

Gets a global suppression. See the docs here

Allows you to get all of your bounces. See the docs here

Allows you to get details of your contact lists. See the docs here

Retrieves available options for the ASM Group ID field.

Retrieves available options for the ASM Groups to Display field.

Allows you to list all email addresses that are currently on your blocks list. See the docs here

Retrieves available options for the Categories field.

Retrieves available options for the Design Id field.

Retrieves available options for the Email field.

Retrieves available options for the Email field.

Retrieves available options for the Emails field.

Retrieves available options for the Emails field.

Retrieves available options for the From Email field.

Allows you to get a list of all email address that are globally suppressed. See the docs here