AppsPricingBlogTry it
Zendesk logo
Stripe logo

Connect Zendesk to Stripe

Use 10 documented Zendesk triggers to run 24 documented Stripe actions.

10 source triggers
24 target actions
Reverse direction supported

Why Connect Zendesk & Stripe?

Start with a Zendesk event

Choose from 10 documented triggers, including Locale Updated, New Side Conversation, New Side Conversation Reply.

Run a Stripe action

Send the event into one of 24 documented actions, such as Cancel A Payment Intent, Cancel Or Reverse A Payout, Cancel Subscription.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Zendesk logo

Zendesk

Triggers (10)

Locale Updated

Emit new event when a locale has been updated

polling
New Side Conversation

Emit new event when a side conversation is created on a ticket. See the documentation

polling
New Side Conversation Reply

Emit new event when a reply is added to an existing side conversation on a ticket. See the documentation

polling
New Ticket (Instant)

Emit new event when a ticket is created

webhook
New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

webhook
New Ticket Comment Added (Instant)

Emit new event when a ticket comment has been added

webhook
Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

webhook
Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

webhook
Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

webhook
Ticket Updated (Instant)

Emit new event when a ticket has been updated

webhook

Actions (24)

Add Ticket Tags

Add tags to a ticket (appends to existing tags). See the documentation.

Create Ticket

Creates a ticket. See the documentation.

Delete Ticket

Deletes a ticket. See the documentation.

Get Article

Retrieves an article by its ID. See the documentation.

Get Macro

Retrieves a macro by its ID. See the documentation.

Get Side Conversation

Retrieve a single Zendesk side conversation by ID (UUID, e.g. 8566255a-ece5-11e8-857d-493066fa7b17). Use **List Side Conversations** to discover IDs for a given ticket. Set includeEvents to true to sideload the conversation's events (creation, replies, state changes). See the documentation.

Get Ticket Info

Retrieves information about a specific ticket. See the documentation.

Get User Info

Retrieves information about a specific user. See the documentation.

List Active Macros

Lists all active shared and personal macros available to the current user. See the documentation.

List Articles

Retrieves a list of articles. See the documentation.

List Fields Options

Retrieves available options for the Fields field.

List Locales

Retrieves all locales. See the documentation.

List Macro Category Options

Retrieves available options for the Macro Category field.

List Macros

Retrieves all macros. See the documentation.

List Side Conversations

Retrieve all side conversations on a Zendesk ticket. Side conversations are collaboration threads attached to a ticket (email, Slack, Microsoft Teams, or linked child tickets). Use **Get Side Conversation** to fetch a single side conversation by ID. Set includeEvents to true to sideload each conversation's events (creation, replies, state changes). See the documentation.

List Ticket Comments

Retrieves all comments for a specific ticket. See the documentation.

List Tickets

Retrieves a list of tickets. See the documentation.

Remove Ticket Tags

Remove specific tags from a ticket. See the documentation.

Search Articles

Searches Help Center articles. See the documentation.

Search Community Posts

Searches Help Center community posts. See the documentation.

Search Help Center

Searches across knowledge base articles, community posts, and external records using the Zendesk unified Guide search. See the documentation.

Search Macros

Search for macros by name. See the documentation.

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation.

Set Custom Ticket Fields

Sets one or more custom field values on a ticket. See the documentation.

Stripe logo

Stripe

Triggers (11)

New Custom Webhook Events

Emit new event on each webhook event

webhook
Canceled Subscription

Emit new event for each new canceled subscription

polling
New Abandoned Cart

Emit new event when a customer abandons their cart.

polling
New Customer

Emit new event for each new customer

polling
New Dispute

Emit new event for each new dispute

polling
New Failed Invoice Payment

Emit new event for each new failed invoice payment

polling
New Failed Payment

Emit new event for each new failed payment

polling
New Invoice

Emit new event for each new invoice

polling
New Payment

Emit new event for each new payment

polling
New Subscription

Emit new event for each new subscription

polling
Subscription Updated

Emit new event on a new subscription is updated

polling

Actions (24)

Cancel A Payment Intent

Cancel a PaymentIntent. See the documentation.

Cancel Or Reverse A Payout

Cancel a pending payout or reverse a paid payout. See the documentation here and here

Cancel Subscription

Cancel a subscription. See the documentation

Capture a Payment Intent

Capture the funds of an existing uncaptured payment intent. See the documentation.

Confirm A Payment Intent

Confirm that your customer intends to pay with current or provided payment method. See the documentation.

Create a Customer

Create a customer. See the documentation.

Create a Payment Intent

Create a payment intent. See the documentation.

Create a Payout

Create a payout. See the documentation.

Create A Refund

Create a refund. See the documentation.

Create a Usage Record

With metered billing, you charge your customers based on their consumption of your service during the billing cycle, instead of explicitly setting quantities. Use this action to create a usage record for metered billing. See the docs for more information

Create Billing Meter

Creates a billing meter. See the documentation.

Create Invoice

Create an invoice. See the documentation.

Create Invoice Line Item

Add a line item to an invoice. See the documentation.

Create Price

Creates a new price for an existing product. The price can be recurring or one-time. See the documentation

Create Product

Creates a new product object in Stripe. See the documentation.

Create Subscription

Create a subscription. See the documentation.

Delete a Customer

Delete a customer. See the documentation.

Delete Invoice Line Item

Delete a line item from an invoice. See the documentation.

Delete Or Void Invoice

Delete a draft invoice, or void a non-draft or subscription invoice. See the documentation.

Finalize Draft Invoice

Finalize a draft invoice. See the documentation.

List Balance History

List all balance transactions. By default returns an array of transaction objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

List Customers

Find or list customers. By default returns an array of customer objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

List Invoices

Find or list invoices. By default returns an array of invoice objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

List Payment Intents

Retrieves a list of payment intents that were previously created. By default returns an array of payment intent objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

Integration Features

10 documented Zendesk triggers
24 documented Stripe actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Stripe to Zendesk direction

Capability Examples

Zendesk trigger → Stripe action

Catalog example
ZendeskZendesk

Locale Updated

StripeStripe

Cancel A Payment Intent

Stripe trigger → Zendesk action

Reverse direction
StripeStripe

New Custom Webhook Events

ZendeskZendesk

Add Ticket Tags

How It Works

1

Connect Apps

Authenticate your Zendesk and Stripe accounts

2

Choose a Trigger

Select a documented Zendesk event

3

Choose an Action

Select the documented Stripe operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 10 documented Zendesk triggers.

Automated Actions

Run one of 24 documented Stripe actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Stripe logoZendesk logo

Reverse Integration Available

Also connect Stripe to Zendesk for bidirectional automation

View Integration
Zendesk logo

All Zendesk Integrations

Explore all available Zendesk connections

View All Integrations
Stripe logo

All Stripe Integrations

Explore all available Stripe connections

View All Integrations

Ready to Connect Zendesk & Stripe?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free