Connect Zoho CRM to Twilio SendGrid

Use 9 documented Zoho CRM triggers to run 24 documented Twilio SendGrid actions.

9 source triggers

24 target actions

Reverse direction supported

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Why Connect Zoho CRM & Twilio SendGrid?

Start with a Zoho CRM event

Choose from 9 documented triggers, including New Contact (Instant), New Event (Instant), New Lead (Instant).

Run a Twilio SendGrid action

Send the event into one of 24 documented actions, such as Add Email to Global Suppression, Add or Update Contact, Create Contact List.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Zoho CRM

Triggers (9)

New Contact (Instant)

Emits an event each time a new contact is created in Zoho CRM

webhook

New Event (Instant)

Emit new custom events from Zoho CRM

webhook

New Lead (Instant)

Emits an event each time a new lead is created in Zoho CRM

webhook

New Module Entry (Instant)

Emit new events each time a new module/record is created in Zoho CRM

webhook

New or Updated Contact (Instant)

Emits an event each time a new contact is created or updated in Zoho CRM

webhook

New or Updated Lead (Instant)

Emits an event each time a new lead is created or updated in Zoho CRM

webhook

New or Updated Module Entry (Instant)

Emits an event each time a module/record is created or edited in Zoho CRM

webhook

New User

Emits an event each time a new user is created in Zoho CRM

polling

Updated Module Entry (Instant)

Emits an event each time a new module/record is updated in Zoho CRM

webhook

Actions (10)

Convert Lead

Converts a Lead into a Contact or an Account. See the documentation

Create Object

Create a new object/module entry. See the documentation

Download Attachment

Downloads an attachment file from Zoho CRM, saves it in the temporary file system and exports the file path for use in a future step.

Get Object

Gets record data given its id.

List Fields

Gets the field metadata for the specified module

List Modules

Retrieves a list of all the modules available in your CRM account.

List Objects

Gets the list of available records from a module.

Search Objects

Retrieves the records that match your search criteria.

Update Object

Updates existing entities in the module. See the documentation

Upload Attachment

Uploads an attachment file to Zoho CRM from a URL or file path. See the documentation

Twilio SendGrid

Triggers (2)

New Contact

Emit new event when a new contact is created

polling

New Events (Instant)

Emit new event when any of the specified SendGrid events is received

webhook

Actions (24)

Add Email to Global Suppression

Allows you to add one or more email addresses to the global suppressions group. See the docs here

Add or Update Contact

Adds or updates a contact. See the docs here

Create Contact List

Allows you to create a new contact list. See the docs here

Create Send

Create a single send. See the docs here

Delete Blocks

Allows you to delete all email addresses on your blocks list. See the docs here

Delete Bounces

Allows you to delete all emails on your bounces list. See the docs here

Delete Contacts

Allows you to delete one or more contacts. See the docs here

Delete Global Suppression

Allows you to remove an email address from the global suppressions group. See the docs here

Delete List

Allows you to delete a specific contact list. See the docs here

Get a Block

Gets a specific block. See the docs here

Get A Global Suppression

Gets a global suppression. See the docs here

Get All Bounces

Allows you to get all of your bounces. See the docs here

Get Contact Lists

Allows you to get details of your contact lists. See the docs here

List ASM Group ID Options

Retrieves available options for the ASM Group ID field.

List ASM Groups to Display Options

Retrieves available options for the ASM Groups to Display field.

List Blocks

Allows you to list all email addresses that are currently on your blocks list. See the docs here

List Categories Options

Retrieves available options for the Categories field.

List Design Id Options

Retrieves available options for the Design Id field.

List Email Options

Retrieves available options for the Email field.

List Email Options

Retrieves available options for the Email field.

List Emails Options

Retrieves available options for the Emails field.

List Emails Options

Retrieves available options for the Emails field.

List From Email Options

Retrieves available options for the From Email field.

List Global Suppressions

Allows you to get a list of all email address that are globally suppressed. See the docs here

Integration Features

9 documented Zoho CRM triggers

24 documented Twilio SendGrid actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported Twilio SendGrid to Zoho CRM direction

Capability Examples

Zoho CRM trigger → Twilio SendGrid action

Catalog example

Zoho CRM

New Contact (Instant)

Twilio SendGrid

Add Email to Global Suppression

Twilio SendGrid trigger → Zoho CRM action

Reverse direction

Twilio SendGrid

New Contact

Zoho CRM

Convert Lead

How It Works

Connect Apps

Authenticate your Zoho CRM and Twilio SendGrid accounts

Choose a Trigger

Select a documented Zoho CRM event

Choose an Action

Select the documented Twilio SendGrid operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 9 documented Zoho CRM triggers.

Automated Actions

Run one of 24 documented Twilio SendGrid actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect Twilio SendGrid to Zoho CRM for bidirectional automation

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All Twilio SendGrid Integrations

Explore all available Twilio SendGrid connections

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Connect Zoho CRM to Twilio SendGrid

Why Connect Zoho CRM & Twilio SendGrid?

Start with a Zoho CRM event

Run a Twilio SendGrid action

Map and review the workflow

Available Triggers & Actions

Zoho CRM

Triggers (9)

Actions (10)

Twilio SendGrid

Triggers (2)

Actions (24)

Integration Features

Capability Examples

Zoho CRM trigger → Twilio SendGrid action

Twilio SendGrid trigger → Zoho CRM action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Zoho CRM to Twilio SendGrid direction supported?

Which Zoho CRM triggers are available?

Which Twilio SendGrid actions are available?

Can I also connect Twilio SendGrid to Zoho CRM?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Zoho CRM Integrations

All Twilio SendGrid Integrations

Popular Integrations

More Twilio SendGrid Integrations

Ready to Connect Zoho CRM & Twilio SendGrid?