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Connect Close to Microsoft Teams

Use 4 documented Close triggers to run 12 documented Microsoft Teams actions.

4 source triggers
12 target actions
Reverse direction supported
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Why Connect Close & Microsoft Teams?

Start with a Close event

Choose from 4 documented triggers, including New Custom Event, New Lead, New Lead Status Change.

Run a Microsoft Teams action

Send the event into one of 12 documented actions, such as Create Channel, Get Chat Message, Get Current User.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Close logo

Close

Triggers (4)

New Custom Event

Emit new event when the configured types of events are triggered. See all possibilities

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New Lead

Emit new event when a new Lead is created

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New Lead Status Change

Emit new event when a Lead's status is changed

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New Opportunity

Emit new event when a new Opportunity is created

polling

Actions (6)

Create Lead

Creates a lead. See the documentation

Custom Action

Makes an arbitrary call to the Close API. See the documentation for all options.

List Lead ID Options

Retrieves available options for the Lead ID field.

List Status ID Options

Retrieves available options for the Status ID field.

Search Leads

Search leads with a given field and word. See the documentation

Update Lead

Updates a lead. See the documentation

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Microsoft Teams

Triggers (6)

New Channel

Emit new event when a new channel is created within a team. See the documentation

polling
New Channel Message

Emit new event when a new message is posted in a channel. See the documentation

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New Chat

Emit new event when a new chat is created. See the documentation

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New Chat Message

Emit new event when a new message is received in a chat. See the documentation

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New Team

Emit new event when a new team is joined by the authenticated user. See the documentation

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New Team Member

Emit new event when a new member is added to a team. See the documentation

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Actions (12)

Create Channel

Create a new channel in Microsoft Teams. See the docs here

Get Chat Message

Get a specific message from a chat. See the documentation

Get Current User

Returns the authenticated Microsoft Teams user's ID, display name, email, and principal name via Microsoft Graph. Call this first when the user says 'my channels', 'my chats', or needs identity context. Use the returned id to identify the sender in **Send Channel Message** or **Send Chat Message** results. See the documentation.

List Channel Messages

Lists messages in a Microsoft Teams channel. See the documentation

List Channels

Lists all channels in a Microsoft Team. See the docs here

List Chats

Lists all chat conversations for the authenticated user. See the documentation

List Messages in Chat

Get the list of messages in a chat. See the documentation

List Shifts

Get the list of shift instances for a team. See the documentation

List Teams

Lists all teams the authenticated user has joined. See the documentation

Search Messages

Search for email or chat messages. See the documentation

Send Channel Message

Send a message to a team's channel. Optionally include inline images via hostedContents. See the documentation

Send Chat Message

Send a message to a team's chat. Optionally include inline images via hostedContents. See the docs here

Integration Features

4 documented Close triggers
12 documented Microsoft Teams actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Microsoft Teams to Close direction

Capability Examples

Close trigger → Microsoft Teams action

Catalog example
CloseClose

New Custom Event

Microsoft TeamsMicrosoft Teams

Create Channel

Microsoft Teams trigger → Close action

Reverse direction
Microsoft TeamsMicrosoft Teams

New Channel

CloseClose

Create Lead

How It Works

1

Connect Apps

Authenticate your Close and Microsoft Teams accounts

2

Choose a Trigger

Select a documented Close event

3

Choose an Action

Select the documented Microsoft Teams operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Close triggers.

Automated Actions

Run one of 12 documented Microsoft Teams actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Microsoft Teams to Close for bidirectional automation

View Integration
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All Close Integrations

Explore all available Close connections

View All Integrations
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All Microsoft Teams Integrations

Explore all available Microsoft Teams connections

View All Integrations

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