Connect Freshservice to Google Sheets

Create a solution article. See the documentation

Create a new ticket. See the documentation

Delete a solution article. See the documentation

Get a solution article by ID. See the documentation

Get a ticket by ID. See the documentation

List all solution articles. See the documentation

List all solution categories. See the documentation

Retrieves available options for the Solution Category ID field.

Retrieves available options for the Ticket ID field.

Update a solution article. See the documentation

Update a ticket. See the documentation

Add a single row of data to Google Sheets. Optionally insert the row at a specific index (e.g., row 2 to insert after headers, shifting existing data down). See the documentation

Add multiple rows of data to a Google Sheet. See the documentation

Get all values or values from a range of cells using A1 notation. See the documentation

Create conditional formatting with color scales or custom formulas. See the documentation

Add edit protection to cell range with permissions. See the documentation

Append one or more rows to a Google Sheets worksheet. Pass rows as a JSON array. **Preferred format:** array of objects with column header keys (e.g., [{"Name": "Alice", "Email": "alice@example.com"}]). Use **Get Spreadsheet Info** first to discover the exact column header names — keys must match headers exactly (case-sensitive). Alternatively, pass rows as arrays of positional values matching column order. New rows are appended after the last row with data.

Add a new worksheet (tab) to an existing spreadsheet. Optionally set column headers. Use **Get Spreadsheet Info** to see existing worksheets before creating.

Delete the content of a specific cell in a spreadsheet. See the documentation

Delete the content of a row or rows in a spreadsheet. Deleted rows will appear as blank rows. See the documentation

Copy an existing worksheet to another Google Sheets file. See the documentation

Create a new column in a spreadsheet. See the documentation

Create a blank spreadsheet or duplicate an existing spreadsheet. See the documentation

Create a blank worksheet with a title. See the documentation

Remove conditional formatting rule by index. See the documentation

Deletes the specified rows from a spreadsheet. See the documentation

Delete a specific worksheet. See the documentation

Find one or more rows by a column and value. See the documentation

Search for rows matching a value in a specific column. Use **Get Spreadsheet Info** to discover column header names. Returns matching rows as objects with row numbers (useful for subsequent **Update Rows** calls). For simple reads without filtering, use **Read Rows** instead.

Fetch the contents of a specific cell in a spreadsheet. See the documentation

Retrieve Google Sheets account metadata for the authenticated user by calling Drive's about.get, returning the user profile (display name, email, permission ID) and storage quota information. Helpful when you need to verify which Google account is active, tailor sheet operations to available storage, or give an LLM clear context about the user identity before composing read/write actions. See the Drive API documentation.

Returns the spreadsheet at the given ID. See the documentation for more information

Get the structure of a Google Spreadsheet — worksheet names, column headers (first row of each sheet), and row counts. **Call this first** before reading or writing data, so you know the worksheet names and column headers. The column headers are used as keys when writing data with **Add Rows** or **Update Rows**. The spreadsheet ID is the long string in the Google Sheets URL: https://docs.google.com/spreadsheets/d/{spreadsheetId}/edit.

Insert a note on a spreadsheet cell. See the documentation

Insert a comment into a spreadsheet. See the documentation