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Connect Gorgias to Stripe

Use 6 documented Gorgias triggers to run 24 documented Stripe actions.

6 source triggers
24 target actions
Reverse direction supported

Why Connect Gorgias & Stripe?

Start with a Gorgias event

Choose from 6 documented triggers, including Macro Updated, New Internal Note, New Macro Created.

Run a Stripe action

Send the event into one of 24 documented actions, such as Cancel A Payment Intent, Cancel Or Reverse A Payout, Cancel Subscription.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Gorgias logo

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

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New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

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New Macro Created

Emit new event when a macro is created. See the documentation

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New Ticket

Emit new event when a ticket is created. See the documentation

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New Ticket Message

Emit new event when a ticket message is created. See the documentation

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New Updated Ticket

Emit new event when a ticket is updated. See the documentation

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Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

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Stripe

Triggers (11)

New Custom Webhook Events

Emit new event on each webhook event

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Canceled Subscription

Emit new event for each new canceled subscription

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New Abandoned Cart

Emit new event when a customer abandons their cart.

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New Customer

Emit new event for each new customer

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New Dispute

Emit new event for each new dispute

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New Failed Invoice Payment

Emit new event for each new failed invoice payment

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New Failed Payment

Emit new event for each new failed payment

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New Invoice

Emit new event for each new invoice

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New Payment

Emit new event for each new payment

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New Subscription

Emit new event for each new subscription

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Subscription Updated

Emit new event on a new subscription is updated

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Actions (24)

Cancel A Payment Intent

Cancel a PaymentIntent. See the documentation.

Cancel Or Reverse A Payout

Cancel a pending payout or reverse a paid payout. See the documentation here and here

Cancel Subscription

Cancel a subscription. See the documentation

Capture a Payment Intent

Capture the funds of an existing uncaptured payment intent. See the documentation.

Confirm A Payment Intent

Confirm that your customer intends to pay with current or provided payment method. See the documentation.

Create a Customer

Create a customer. See the documentation.

Create a Payment Intent

Create a payment intent. See the documentation.

Create a Payout

Create a payout. See the documentation.

Create A Refund

Create a refund. See the documentation.

Create a Usage Record

With metered billing, you charge your customers based on their consumption of your service during the billing cycle, instead of explicitly setting quantities. Use this action to create a usage record for metered billing. See the docs for more information

Create Billing Meter

Creates a billing meter. See the documentation.

Create Invoice

Create an invoice. See the documentation.

Create Invoice Line Item

Add a line item to an invoice. See the documentation.

Create Price

Creates a new price for an existing product. The price can be recurring or one-time. See the documentation

Create Product

Creates a new product object in Stripe. See the documentation.

Create Subscription

Create a subscription. See the documentation.

Delete a Customer

Delete a customer. See the documentation.

Delete Invoice Line Item

Delete a line item from an invoice. See the documentation.

Delete Or Void Invoice

Delete a draft invoice, or void a non-draft or subscription invoice. See the documentation.

Finalize Draft Invoice

Finalize a draft invoice. See the documentation.

List Balance History

List all balance transactions. By default returns an array of transaction objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

List Customers

Find or list customers. By default returns an array of customer objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

List Invoices

Find or list invoices. By default returns an array of invoice objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

List Payment Intents

Retrieves a list of payment intents that were previously created. By default returns an array of payment intent objects (auto-paginated up to Limit). Set Return Pagination Info to true to instead receive { data, has_more, next_starting_after } for a single Stripe page (max 100 per call) — pass next_starting_after as Starting After on the next call to iterate. See the documentation.

Integration Features

6 documented Gorgias triggers
24 documented Stripe actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Stripe to Gorgias direction

Capability Examples

Gorgias trigger → Stripe action

Catalog example
GorgiasGorgias

Macro Updated

StripeStripe

Cancel A Payment Intent

Stripe trigger → Gorgias action

Reverse direction
StripeStripe

New Custom Webhook Events

GorgiasGorgias

Add Ticket Tags

How It Works

1

Connect Apps

Authenticate your Gorgias and Stripe accounts

2

Choose a Trigger

Select a documented Gorgias event

3

Choose an Action

Select the documented Stripe operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Gorgias triggers.

Automated Actions

Run one of 24 documented Stripe actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Stripe to Gorgias for bidirectional automation

View Integration
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All Gorgias Integrations

Explore all available Gorgias connections

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All Stripe Integrations

Explore all available Stripe connections

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