Connect Gorgias to WooCommerce

Use 6 documented Gorgias triggers to run 22 documented WooCommerce actions.

6 source triggers

22 target actions

Reverse direction supported

Start Free Trial Browse Gorgias integrations

Why Connect Gorgias & WooCommerce?

Start with a Gorgias event

Choose from 6 documented triggers, including Macro Updated, New Internal Note, New Macro Created.

Run a WooCommerce action

Send the event into one of 22 documented actions, such as Add Order Note, Create Customer, Create Order.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling

New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling

New Macro Created

Emit new event when a macro is created. See the documentation

polling

New Ticket

Emit new event when a ticket is created. See the documentation

polling

New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling

New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook

New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook

New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook

New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Integration Features

6 documented Gorgias triggers

22 documented WooCommerce actions

Configurable field mapping

Conditional workflow steps

Execution monitoring

A supported WooCommerce to Gorgias direction

Capability Examples

Gorgias trigger → WooCommerce action

Catalog example

Gorgias

Macro Updated

WooCommerce

Add Order Note

WooCommerce trigger → Gorgias action

Reverse direction

WooCommerce

New Coupon Event (Instant)

Gorgias

Add Ticket Tags

How It Works

Connect Apps

Authenticate your Gorgias and WooCommerce accounts

Choose a Trigger

Select a documented Gorgias event

Choose an Action

Select the documented WooCommerce operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 6 documented Gorgias triggers.

Automated Actions

Run one of 22 documented WooCommerce actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

Reverse Integration Available

Also connect WooCommerce to Gorgias for bidirectional automation

View Integration

All Gorgias Integrations

Explore all available Gorgias connections

View All Integrations

All WooCommerce Integrations

Explore all available WooCommerce connections

View All Integrations

Popular Integrations

View all integrations →

More WooCommerce Integrations

View all WooCommerce integrations →

Ready to Connect Gorgias & WooCommerce?

Build this supported workflow in Mazaal AI and test it with your own provider accounts.

Get Started Free

Connect Gorgias to WooCommerce

Why Connect Gorgias & WooCommerce?

Start with a Gorgias event

Run a WooCommerce action

Map and review the workflow

Available Triggers & Actions

Gorgias

Triggers (6)

Actions (23)

WooCommerce

Triggers (4)

Actions (22)

Integration Features

Capability Examples

Gorgias trigger → WooCommerce action

WooCommerce trigger → Gorgias action

How It Works

Connect Apps

Choose a Trigger

Choose an Action

Test and Review

Frequently Asked Questions

Is the Gorgias to WooCommerce direction supported?

Which Gorgias triggers are available?

Which WooCommerce actions are available?

Can I also connect WooCommerce to Gorgias?

Integration Benefits

Trigger-driven Workflows

Automated Actions

Provider Authentication

Guided Configuration

Field Mapping

Execution Review

Reverse Integration Available

All Gorgias Integrations

All WooCommerce Integrations

Popular Integrations

More WooCommerce Integrations

Ready to Connect Gorgias & WooCommerce?