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Connect WooCommerce to Gorgias

Automate workflows and sync data between WooCommerce and Gorgias with AI-powered automation

5-minute setup
Enterprise secure
No coding required

Why Connect WooCommerce & Gorgias?

Intelligent Automation Workflows

Leverage 4 available triggers from WooCommerce to execute 23 targeted actions in Gorgias automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps WooCommerce and Gorgias perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between WooCommerce and Gorgias for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

WooCommerce logo

WooCommerce

Triggers (4)

New Coupon Event (Instant)

Emit new event each time the specified coupon event(s) occur

webhook
New Customer Event (Instant)

Emit new event each time the specified customer event(s) occur

webhook
New Order Event (Instant)

Emit new event each time the specified order event(s) occur

webhook
New Product Event (Instant)

Emit new event each time the specified product event(s) occur

webhook

Actions (22)

Add Order Note

Create a new note for an order. See the docs

Create Customer

Creates a new customer. See the docs

Create Order

Creates a new order. See the docs

Create Product

Creates a new product. See the docs

Create Refund

Create a new refund for an order. See the docs

Delete Order

Delete an existing order. See the docs

Get Customer

Retrieve a specific customer. See the docs

Get Order

Retrieve a specific order. See the docs

Get Order Note

Retrieve a specific order note. See the docs

Get Product

Retrieve a specific product. See the docs

List Categories Options

Retrieves available options for the Categories field.

List Customer Options

Retrieves available options for the Customer field.

List Order ID Options

Retrieves available options for the Order ID field.

List Order Notes

Retrieve a list of notes for a specific order. See the docs

List Orders

Retrieve a list of orders. See the docs

List Payment Method Options

Retrieves available options for the Payment Method field.

List Product ID Options

Retrieves available options for the Product ID field.

List Products

Retrieve a list of products. See the docs

List Products Options

Retrieves available options for the Products field.

Search Customers

Finds a customer by searching. See the docs

Update Order Status

Update the status of a specific order. See the docs

Update Product

Updates a product. See the docs

Gorgias logo

Gorgias

Triggers (6)

Macro Updated

Emit new event when a macro is updated. See the documentation

polling
New Internal Note

Emit new event when an internal note is created on a ticket. See the documentation

polling
New Macro Created

Emit new event when a macro is created. See the documentation

polling
New Ticket

Emit new event when a ticket is created. See the documentation

polling
New Ticket Message

Emit new event when a ticket message is created. See the documentation

polling
New Updated Ticket

Emit new event when a ticket is updated. See the documentation

polling

Actions (23)

Add Ticket Tags

Add tags to a ticket. See the documentation

Create Customer

Create a new customer. See the docs

Create Macro

Create a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Delete Macro

Delete a macro. See the documentation

Get Macro

Get a macro by ID. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

List Macros

List all macros. See the documentation

List Messages

List all messages. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Tags

List tags for a ticket. See the documentation

List Tickets

List all tickets. See the docs

Retrieve a Customer

Retrieve a customer. See the docs

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Set Ticket Tags

Set tags on a ticket. See the documentation

Update Customer

Update a customer. See the docs

Update Macro

Update a macro. See the documentation

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Integration Features

Real-time data synchronization
Bi-directional sync capabilities
Custom field mapping
Advanced filtering options
Error handling & retry logic
Activity monitoring & logs

Popular Workflows

When WooCommerce trigger → Create/Update in Gorgias

Most Popular
WooCommerceWooCommerce

New Coupon Event (Instant)

GorgiasGorgias

Add Ticket Tags

When Gorgias trigger → Update WooCommerce

Bi-directional
GorgiasGorgias

Macro Updated

WooCommerceWooCommerce

Add Order Note

How It Works

1

Connect Apps

Authenticate your WooCommerce and Gorgias accounts

2

Map Fields

Choose which data fields to sync between apps

3

Set Triggers

Define when and how data should be synchronized

Automate

Sit back and let AI handle the automation

Frequently Asked Questions

Integration Benefits

Real-time Data Sync

Automatic synchronization between WooCommerce and Gorgias with 10 public triggers available for instant updates.

Automated Actions

Execute 45 public actions automatically across both platforms without manual intervention.

Enterprise Security

Industry-standard encryption, OAuth 2.0 authentication, and SOC 2 compliance for secure data transfer.

Quick Setup

Connect WooCommerce and Gorgias in minutes with our guided setup wizard and pre-configured templates.

Custom Field Mapping

Map any field between WooCommerce and Gorgias with intelligent suggestions and validation.

Error Handling

Automatic retry logic, detailed error logs, and smart notifications keep your integration running smoothly.

Gorgias logoWooCommerce logo

Reverse Integration Available

Also connect Gorgias to WooCommerce for bidirectional automation

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All WooCommerce Integrations

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All Gorgias Integrations

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