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Connect Helpwise to Asana

Name: Helpwise to Asana Integration
Availability: InStock

Automate workflows and sync data between Helpwise and Asana with AI-powered automation

5-minute setup

Enterprise secure

No coding required

Why Connect Helpwise & Asana?

Intelligent Automation Workflows

Leverage 1 available triggers from Helpwise to execute 20 targeted actions in Asana automatically.

Eliminate Manual Data Entry

Replace time-consuming manual processes with intelligent automation that keeps Helpwise and Asana perfectly synchronized.

Real-time Business Intelligence

Create a unified data flow between Helpwise and Asana for instant insights and improved decision-making across your tech stack.

Available Triggers & Actions

Helpwise

Triggers (1)

New Assigned Conversation

Emit new event when you become the assignee on a conversation you are watching. See the documentation

polling

Actions (6)

Apply Tag

Applies tags on conversations. See the documentation

Close Conversation

Closes conversations by its IDs. See the documentation

List Mailbox ID Options

Retrieves available options for the Mailbox ID field.

List Tag IDs Options

Retrieves available options for the Tag IDs field.

List To Options

Retrieves available options for the To field.

Send Email

Sends an email to a contact from Helpwise using the legacy send-mail API. See the documentation

Asana

Triggers (12)

New Project Added To Workspace (Instant)

Emit new event for each new project added to a workspace.

webhook

New Story Added To Project (Instant)

Emit new event for each story added to a project.

webhook

New Subtask (Instant)

Emit new event for each subtask added to a project.

webhook

New Completed Task (Instant)

Emit new event for each task completed in a project.

webhook

New Tag

Emit new event for each tag created in a workspace.

polling

New Tag Added To Task (Instant)

Emit new event for each new tag added to a task.

webhook

New Tags added to any task (Instant)

Emit new event each time a tag is added to any task, optionally filtering by a given set of tags.

webhook

New Task (Instant)

Emit new event for each task added to a project. See docs here

webhook

New Task Assigned in Project (Instant)

Emit new event each time a task is assigned, reassigned or unassigned.

webhook

New Task Field Updated In Project (Instant)

Emit new event whenever given task fields are updated.

webhook

New Task Updated In Project (Instant)

Emit new event for each update to a task.

webhook

New Team

Emit new event for each team added to an organization.

polling

Actions (20)

Add Task To Section

Add a task to a specific, existing section. This will remove the task from other sections of the project. See the documentation

Create Project

Create a new project in a workspace or team. See the documentation

Create Subtask

Creates a new subtask and adds it to the parent task. See the documentation

Create Task

Creates a new task. See the documentation

Create Task Comment

Adds a comment to a task. See the documentation

Create Task from Template

Creates a new task from a task template. See the documentation

Delete Task

Deletes a specific and existing task. See the documentation

Find Task by ID

Searches for a task by id. Returns the complete task record for a single task. See the documentation

Get list of user projects

Return list of projects given the user and workspace gid. See the documentation

Get Tasks From Task List

Returns tasks from the user's personal **My Tasks** inbox — NOT a project task list. Use this when the user asks for 'my tasks', 'my task list', or 'My Tasks'. Only a workspace GID is needed; no project GID required. See the documentation

List Organizations Options

Retrieves available options for the Organizations field.

List Task Stories

List stories (including comments) for a task. See the documentation

List Teams

Retrieves all teams in a specified Asana workspace. Use this action to discover available teams for creating projects, adding team members, or organizing work by department. Requires a workspace GID, which you can obtain from the **List Workspaces** action. The authenticated user must have access to the workspace; only teams visible to the user are returned. Results are paginated (default 25, max 100 per page); use the returned offset token to fetch additional pages. To include optional fields like description, visibility, or access levels, specify them in Opt Fields. Consider following up with **Create Project** to create a project under a team, or **List Users** to find team members. See the documentation

List Users

Retrieves all users in a specified Asana workspace. Use this action to populate assignee choices for tasks, verify workspace membership, or audit user access. Requires a workspace GID, which you can obtain from the **List Workspaces** action. The authenticated user must have access to the workspace. Results are paginated; use the returned offset token to fetch additional pages. To include optional fields like email or photo, specify them in Opt Fields. Consider following up with **Create Task** or **Update Task** to assign work to the retrieved users. See the documentation

List Workspaces

List workspaces available to the authenticated Asana account. Use this when you need a workspace GID before running **List Teams** or other workspace-scoped actions. optFields can include optional workspace properties such as email_domains and is_organization; leave offset empty for the first page and pass a returned offset token (for example, 3:0:abcdef123456) to fetch the next page. See the documentation

Search Projects

Finds an existing project. See the documentation

Search Sections

Searches for a section by name within a particular project. See the documentation

Search Tasks

Searches for a Task by name within a Project. See the documentation

Search Tasks Premium

Searches for a task by name, assignee, section, project, completed since, and modified since. Requires a Premium Asana account. See the documentation

Update Task

Updates a specific and existing task. See the documentation