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Connect Jira to Thanks.io

Use 4 documented Jira triggers to run 12 documented Thanks.io actions.

4 source triggers
12 target actions
Reverse direction supported
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Why Connect Jira & Thanks.io?

Start with a Jira event

Choose from 4 documented triggers, including New Event, New Issue Created Event (Instant), New Issue Deleted Event (Instant).

Run a Thanks.io action

Send the event into one of 12 documented actions, such as Add Recipient, Delete Recipient, List Brand Options.

Map and review the workflow

Choose the fields and conditions for the workflow, then test the result before activation.

Available Triggers & Actions

Jira logo

Jira

Triggers (4)

New Event

Emit new event when an event with subscribed event source triggered, See the documentation

webhook
New Issue Created Event (Instant)

Emit new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Deleted Event (Instant)

Emit new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook
New Issue Updated Event (Instant)

Emit new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use New Event source and select multiple events.

webhook

Actions (24)

Add Attachment To Issue

Adds an attachment to an issue. See the documentation

Add Comment To Issue

Adds a new comment to an issue. See the documentation

Add Multiple Attachments To Issue

Adds multiple attachments to an issue. See the documentation

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, 5b10ac8d82e05b22cc7d4ef5, If no user is specified the calling user is added. See the documentation

Assign Issue

Assigns an issue to a user. See the documentation

Check Issues Against JQL

Checks whether one or more issues would be returned by one or more JQL queries. See the documentation

Count Issues Using JQL

Provide an estimated count of the issues that match the JQL. See the documentation

Create Custom Field Options (Context)

Create a context for custom field options. See the documentation.

Create Future Sprint

Creates a future sprint. See the documentation

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask. See the documentation

Create Jira Version in Project

Creates a project version. See the documentation

Delete Project

Deletes a project. See the documentation

Get All Projects

Gets metadata on all projects. See the documentation

Get Board

Returns the board for the given board ID. See the documentation

Get Cloud ID

Gets the cloud ID and details of all accessible Jira Cloud sites. See the documentation

Get Current User

Returns the authenticated Jira user's account ID, display name, email, and active status. Call this first when the user says 'my issues', 'assigned to me', or needs their Jira identity. Use the returned accountId with **Search Issues with JQL** (e.g. assignee = '{accountId}') or **Assign Issue**. Requires a Cloud ID to identify the Jira site. See the documentation.

Get Issue

Gets the details for an issue. See the documentation

Get Issue Picker Suggestions

Returns lists of issues matching a query string. See the documentation

Get Issue Types

Gets the available issue types. If a project ID is provided, returns issue types for that project. Otherwise, returns all issue types accessible to the user. See the documentation

Get Sprint

Returns the sprint for a given sprint ID. See the documentation

Get Task

Gets the status of a long-running asynchronous task. See the documentation

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status. See the documentation

Get User

Gets details of user. See the documentation

Get Users

Gets the details for a list of users. See the documentation

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Thanks.io

Triggers (3)

New Delivery

Emit new event for each new order delivered.

polling
New Order

Emit new event for each new order placed.

polling
New Recipient

Emit new event for each new recipient is added to a mailing list.

polling

Actions (12)

Add Recipient

Add a recipient to a mailing list. See the docs here

Delete Recipient

Delete a recipient from a mailing list. See the docs here

List Brand Options

Retrieves available options for the Brand field.

List Handwriting Style Options

Retrieves available options for the Handwriting Style field.

List Sub Account Options

Retrieves available options for the Sub Account field.

Send Giftcard

Sends a giftcard to a recipient. See the docs here

Send Letter

Sends a letter to a recipient. See the docs here

Send Letter via Radius Search

Sends a letter to recipients within a radius. See the docs here

Send Notecard

Sends a notecard to a recipient. See the docs here

Send Notecard via Radius Search

Sends a notecard to a recipients within a radius. See the docs here

Send Postcard

Sends a postcard to a recipient. See the docs here

Send Postcard via Radius Search

Sends a postcard to recipients within a radius. See the docs here

Integration Features

4 documented Jira triggers
12 documented Thanks.io actions
Configurable field mapping
Conditional workflow steps
Execution monitoring
A supported Thanks.io to Jira direction

Capability Examples

Jira trigger → Thanks.io action

Catalog example
JiraJira

New Event

Thanks.ioThanks.io

Add Recipient

Thanks.io trigger → Jira action

Reverse direction
Thanks.ioThanks.io

New Delivery

JiraJira

Add Attachment To Issue

How It Works

1

Connect Apps

Authenticate your Jira and Thanks.io accounts

2

Choose a Trigger

Select a documented Jira event

3

Choose an Action

Select the documented Thanks.io operation to run

Test and Review

Verify field mapping and provider responses before activation

Frequently Asked Questions

Integration Benefits

Trigger-driven Workflows

Start the supported direction from one of 4 documented Jira triggers.

Automated Actions

Run one of 12 documented Thanks.io actions after the selected trigger fires.

Provider Authentication

Review the authentication requirements published by each provider before activating the workflow.

Guided Configuration

Select a documented trigger, choose a target action, and map the fields required by the workflow.

Field Mapping

Map the fields exposed by the selected trigger and action, then review the required provider inputs.

Execution Review

Test the workflow and review provider responses before relying on it in production.

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Reverse Integration Available

Also connect Thanks.io to Jira for bidirectional automation

View Integration
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